North America Product Manager

Travel Trade Recruitment; Cambourne; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Hybrid working

Three days from home

Profit-share bonus

Private medical insurance

Pension with 5% employer contribution

Company laptop and mobile phone

Free on-site parking

Job summary

Travel Trade Recruitment is seeking an experienced North America Product Manager to develop the USA/Canada portfolio for a well-established specialist tour operator. You will work with hotels, destinations and suppliers to create tailor-made holidays and drive commercial performance across this exciting destination.

This is a hybrid role with the office just outside Cambridge, three days per week from home, and a very competitive base salary plus excellent company benefits.

Qualifications

• Minimum of 3 years' product management experience within the travel industry, ideally with a tour operator.
• Strong knowledge of the USA and Canada.
• Excellent negotiation, communication and organisational skills.
• Experience managing supplier contracts, hotel offers and tailor-made itineraries.
• Willingness to travel for contracting trips, trade shows and industry events.

Responsibilities

• Develop and manage relationships with suppliers across North America.
• Identify new product opportunities and monitor competitor activity.
• Negotiate contracts, hotel offers and tactical promotions.
• Analyse sales performance and booking trends to maximise revenue.
• Manage product selection and brochure content.
• Support marketing campaigns and promotional activity.
• Collaborate with Sales, Marketing, Commercial and Production teams.
• Deliver product training and keep internal teams informed of product developments.
• Represent the business at UK and international trade events.
• Secure additional revenue through supplier incentives and marketing contributions.

Skills

Negotiation

Communication

Organisational skills

Commercial awareness

Travel industry knowledge

USA/Canada knowledge

Job description

Are you an experienced travel Product Manager with a passion for the USA and Canada? This is an exciting opportunity to join a well-established specialist tour operator, developing and growing its North America portfolio.

Working closely with hotels, destination partners and suppliers, you'll play a key role in creating exceptional tailor-made holidays, developing innovative products and driving commercial performance across this exciting destination.

This is hybrid working with the office just outside of Cambridge centre with three days per week from home and a very competitive base salary plus excellent company benefits!

THE ROLE

As North America Product Manager, you will be responsible for developing the product portfolio, negotiating competitive rates and building strong relationships with suppliers and tourism boards.

Your responsibilities will include:

• Developing and managing relationships with suppliers across North America.
• Identifying new product opportunities and monitoring competitor activity.
• Negotiating contracts, hotel offers and tactical promotions.
• Analysing sales performance and booking trends to maximise revenue.
• Managing product selection and brochure content.
• Supporting marketing campaigns and promotional activity.
• Working closely with Sales, Marketing, Commercial and Production teams.
• Delivering product training and keeping internal teams informed of product developments.
• Representing the business at UK and international trade events.
• Securing additional revenue through supplier incentives and marketing contributions.

EXPERIENCED REQUIRED

• You'll have a minimum of three years' product management experience within the travel industry, ideally with previous tour operator experience and a strong knowledge of the USA and Canada.
• Knowledge of luxury rail, cruise, aviation or South/Central America would be an advantage.
• Excellent negotiation, communication and organisational skills.
• Strong commercial awareness and attention to detail.
• Experience managing supplier contracts, hotel offers and tailor-made itineraries.
• A proactive approach to developing supplier relationships and identifying new opportunities.
• A willingness to travel for contracting trips, trade shows and industry events.

WHAT'S ON OFFER?

• Very competitive salary, dependent on experience.
• Hybrid working with the office just outside of Cambridge Centre , with three days per week from home.
• Monday - Friday - office hours
• 25 days' annual leave plus UK bank holidays.
• Annual company profit-share bonus.
• Generous holiday discounts for you, friends and family.
• Private medical insurance, income protection and death-in-service benefit after one year.
• Company laptop and mobile phone.
• Pension with a 5% employer contribution.
• Free on-site parking.
• Regular team socials and an annual volunteering day.