NOC Engineer - Telecommunications

Hamilton Barnes Associates Limited; Lancashire; On-site; GBP 35,000; Full time

Job summary

A leading provider of high-speed wireless networks is seeking a NOC engineer to join their expanding team. This role involves providing technical support, engaging with various technologies, and contributing to growth projects. Join a collaborative environment focused on career development and customer service.

Benefits

Regular training sessions

Collaborative working environment

Qualifications

• Understanding of RF - Spectrum, Frequency, Interference.
• Basic knowledge of IP addressing and log files.
• Passion for delivering exceptional customer experiences.

Responsibilities

• Provide technical support via phone, email, and other channels.
• Engage with technologies, including broadband and Wi-Fi solutions.
• Collaborate with customers to resolve issues efficiently.

Skills

Understanding of RF

Basic IP addressing

Customer experience

Eagerness to engage with technologies

Job description

Looking for a role with plenty of growth opportunities? We've got you covered! Join a specialist provider of high-speed wireless networks for caravan sites across the UK, offering reliable and secure connections even in locations where other companies can't reach. Using a range of advanced technologies and broadband services, the company supplies and installs all necessary equipment at no cost to the park, along with free maintenance and a help desk service for all customers.

The company is in search of a NOC engineer to join the growing team! If you would like to learn more about this opportunity, feel free to reach out and apply today!

Responsibilities:

• Provide technical support via phone, email, and other channels, resolving and escalating customer issues as needed.
• Engage with a wide range of technologies, including broadband, Wi-Fi, and FTTP solutions.
• Collaborate closely with customers, ensuring their needs are met and issues are resolved efficiently.
• Contribute to our evolving mesh gigabit access projects and the expansion of cutting-edge connectivity solutions.

Required Skills & Experience:

• An understanding of RF - Spectrum, Frequency, Interference etc., as well as basic IP addressing, Log file understanding.
• A passion for delivering exceptional customer experiences.
• Eagerness to engage with various technologies and contribute to a multifaceted team.

Benefits:

• Engage in regular training sessions and events to enhance your technical and customer service skills.
• Step into a company that's not just about the job, but about cultivating a collaborative and rewarding environment.

Salary:

• Starting salary of up to £35,000 along with opportunities for promotions and growth.