NOC Engineer

NEP Group, Inc.; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

NEP Group, Inc. is looking for a NOC Engineer to join our Network Operations Center team in MediaCityUK, Manchester. You will ensure seamless 24/7 operations and play a critical role in live event control and technical troubleshooting.

The ideal candidate will hold a HND or Degree in Broadcast/Electronic Engineering with at least 2 years of experience in a broadcast operations environment. Strong communication skills and a customer-focused approach are essential. This position impacts live broadcasting, contributing to various high-profile events.

Qualifications

• At least 2 years of experience in a NOC / broadcast operations environment or equivalent.
• Proficiency in RF and uplink systems.
• Ability to communicate effectively with clients and teams.

Responsibilities

• Take charge of live event control, acting as the main contact point.
• Monitor and maintain the performance of operational systems.
• Log technical issues and provide expert advice for NEP Connect operations.

Skills

Broadcast system standards

RF and uplink systems

Communication skills

Teamwork

Analytical thinking

Education

HND or Degree in Broadcast/Electronic Engineering

Job description

Company Overview

Join the heart of innovation at NEP Connect, a part of the globally renowned NEP Group. We deliver critical connectivity services, broadcasting live content worldwide through satellite and Anylive® fibre infrastructure. Every day we help bring 250 hours of live content to millions of viewers, supporting clients that include global brand names and broadcasters such as the BBC, Channel 4, Five, ITV, Sky Sports, delivering experiential live events and social network streaming to audiences in multiple territories.

The Role

As a NOC Engineer, you will be a pivotal part of our Network Operations Center (NOC) team in MediaCityUK. You’ll be the go‑to person, ensuring seamless 24/7 operations for both internal and external clients. From live event control to technical troubleshooting, your expertise will help keep the world connected. This position offers a chance to be at the forefront of live broadcasting, making a real impact every day.

Responsibilities

• Take charge of live event control, acting as the main contact point around the clock.
• Perform quality control and integrity checks on all video and audio signals.
• Monitor and maintain the performance of operational systems, taking swift corrective action when necessary.
• Communicate effectively with engineering teams, clients, and service providers to ensure smooth operations.
• Manage occasional use services and coordinate with customers and third‑party providers to meet dynamic requirements.
• Log technical issues and provide expert advice and support for NEP Connect operations.
• Utilise NEP Connect’s scheduling systems to manage bookings and ensure flawless service delivery.
• Participate in routine testing, preventive maintenance, and troubleshooting of transmission systems.
• Support and guide production staff, sharing your technical expertise to enhance our service delivery.

Desirable Skills / Qualifications

• HND or Degree in Broadcast/Electronic Engineering, with at least 2 years of experience in a NOC / broadcast operations environment (or equivalent experience).
• A team player with excellent communication skills, able to build strong relationships internally and externally.
• Customer focus and professional etiquette over telephone and talkback.
• Strong understanding of broadcast system standards and hands‑on experience with a wide range of equipment.
• Proficiency in RF and uplink systems.
• Live within an hour’s commute of MediaCityUK, Manchester.

Personal Attributes

We expect you to be professional, unbiased, and credible. Core attributes include: communication, teamwork, initiative, resilience, organisation, inquisitiveness, analytical thinking, emotional intelligence, integrity, achievement orientation, excellent judgement, and visionary attitude.

All applications are strictly confidential.

The job description may be altered to reflect the business needs of the Company.