Nissan Brand Ambassador - Crewe

Holdcroft Motor Group; Crewe; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading motor retail group in the UK is seeking a Brand Ambassador for their Crewe location. This role involves engaging with customers, showcasing products, and driving sales growth through exceptional customer service skills. The company offers comprehensive training and career progression opportunities within a supportive team environment.

Benefits

Manufacturer and In house training programmes

Colleague referral bonus scheme

Free onsite parking

Employee assistance programme

Free flu jab

Qualifications

• Experience in customer service or a retail customer-facing role.
• Excellent interpersonal skills.
• Ability to multitask and switch tasks quickly.

Responsibilities

• Build rapport and develop relationships with customers.
• Conduct product demonstrations and drive sales.
• Stay updated with industry trends and competitor activity.

Skills

Customer service

Communication

Organisational skills

Initiative

Job description

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We have an excellent opportunity for the right individual to develop and forge a career within one of the UK’s largest independent motor retail groups with operations across the North West and Midlands.

We are currently expanding our business and are now offering an exciting opportunity to join our team as a Brand Ambassador. We will provide excellent training and genuine career progression opportunities in return.

Location: Crewe

Working hours: Monday to Friday full-time including weekends on a rota basis

• Manufacturer and In house training programmes.
• Colleague referral bonus scheme (up to £1,).
• Free onsite parking.
• Employee assistance programme.
• Free flu jab.

Our foremost objective is to offer complete satisfaction to every one of our valued customers and being the primary contact in the dealership, you will represent our brand, our values and deliver exceptional knowledge on all products. Being a Brand Ambassador means that you will showcase our offerings, establish strong relationships and drive sales growth.

Key responsibilities of a Brand Ambassador role:

• Build rapport and develop relationships with all customers, understanding their needs and interests.
• identify and pursue sales opportunities, working closely with the sales team to convert leads into sales
• Conduct product demonstrations, test drives and presentations to showcase the performance of our products.
• Deliver in-depth product knowledge confidently to guide the customer through the operation of their new vehicle.
• Stay updated with industry trends, market conditions and competitor activity to provide valuable insights and maintain a competitive edge.
• Work with colleagues and other teams across the dealership to provide continuous improvement and seamless service to customers.

Required skills as a Brand Ambassador:

• Excellent customer service skills and loves working with people.
• Record of working within customer services or a customer-facing role in the retail industry (does not have to be the motor industry).
• Able to use initiative, work independently and take ownership of the role.
• Able to multi-task and switch quickly between tasks.
• Willingness to learn, develop and keep up-to-date with technical/product information.
• Strong organisational and prioritisation skills.

Don’t worry if you are not an expert right now - after working alongside the successful and fun team already in place, you will be in no time! If you have drive and ambition, all you need is the knowledge, and we give you that! Please apply for more information.