Nightshift Production Manager

Harrods; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury department store in the UK seeks an experienced Night Production Manager for its in-house Production Kitchen. The role requires leading overnight operations, ensuring production quality, and managing a team. The ideal candidate will have strong knowledge of food safety and health standards, excellent communication skills, and proficiency in production management tools. This position offers a competitive salary, bonus, and benefits including private healthcare and generous leave.

Benefits

Competitive annual salary

Annual KPI bonus

Private healthcare

25 days annual leave

Up to 33% in-store discount

Generous pension

Learning and development opportunities

Qualifications

• Proven experience in leading manufacturing operations, ideally within food production.
• Confidence in managing performance and developing your team in a demanding environment.
• Strong knowledge of health and safety, and food hygiene standards.

Responsibilities

• Lead overnight manufacturing operations to ensure accurate production schedules.
• Oversee team collaboration with Food Technical and Health & Safety departments.
• Drive operational improvements through effective KPI use and continuous development.

Skills

Leadership in manufacturing operations

Problem-solving skills

Communication skills

Knowledge of quality and safety standards

Attention to detail

Organizational skills

Tools

Production management systems (SAP desirable)

Job description

Overview

We are currently recruiting for a Night Production Manager to join our in-house Production Kitchen at our Knightsbridge site.

As a Night Production Manager, you’ll take ownership of leading our overnight manufacturing operations, ensuring that production schedules are met with precision, efficiency, and the highest standards of quality. You will oversee a team of supervisors and operators, working closely with departments such as Food Technical and Health & Safety to maintain seamless production flow. This is a role where you’ll balance the practicalities of planning and resource management with the responsibility of upholding our exacting food safety, hygiene, and housekeeping standards. You’ll play a key part in the successful launch of new products, driving operational improvements through effective use of KPIs and embedding a culture of continuous development across your team.

This role is fully on site, working 5 out of the 7 days a week. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.

Responsibilities

• Lead overnight manufacturing operations to ensure production schedules are met with accuracy and quality.
• Oversee a team of supervisors and operators; collaborate with Food Technical and Health & Safety to maintain seamless production flow.
• Balance planning, resource management, and safeguarding food safety, hygiene, and housekeeping standards.
• Drive operational improvements through KPI use and embed a culture of continuous development across the team.
• Support the successful launch of new products and initiatives.

About You

You’ll bring proven experience in leading manufacturing operations, ideally within food production, and demonstrate strong problem-solving skills with a proactive approach to improvement. As a natural leader, you’ll be confident in managing performance, coaching, and developing your team to excel in a fast-paced and demanding environment.

You’ll also have:

• Strong knowledge of quality, health and safety, and food hygiene standards
• Excellent interpersonal and communication skills to influence at all levels
• Proficiency in production management systems and tools (SAP desirable)
• A flexible, organised approach with great attention to detail
• A strong work ethic and commitment to Harrods values

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

In return for your hard work, you will receive some great benefits including: a competitive annual salary (plus annual KPI bonus), private healthcare, 25 days annual leave, up to 33% in-store discount, generous pension and great learning and development opportunities to help further your career.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.