Nightshift Coordinator

DFDS UK & Ireland; Larkhall; On-site; GBP 40,000 - 60,000; Full time

Job summary

A logistics service provider in Scotland seeks a Nightshift Coordinator to ensure smooth overnight operations. Responsibilities include managing load dispatch, monitoring vehicle tracking, and communicating with drivers. Ideal candidates should have strong organizational skills and experience in transport logistics. This role offers diverse benefits including life assurance and pension schemes.

Benefits

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests

Employee assistance programme

Retail discounts

Wellbeing platform access

Cashback on health care

Qualifications

• Experience in transport or logistics operations.
• Comfortable working independently and under pressure.
• Knowledge of transport regulations.

Responsibilities

• Oversee and manage dispatch of loads during night hours.
• Monitor live vehicle tracking systems for delays.
• Prepare handover reports for morning shift.

Skills

Strong organisational skills

Attention to detail

Problem-solving mindset

IT skills

Communication skills

Tools

Excel

Outlook

Transport management software

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Nightshift Coordinator

Be part of the movement – and play your part

About the role

As a Nightshift Coordinator, you will play a critical role in maintaining the smooth and efficient operation of overnight transport activities. Acting as the main point of contact between drivers, depots, and customers during night hours, you'll ensure schedules are met, issues are resolved swiftly, and communication flows effectively across all teams. This role requires strong organisational skills, attention to detail, and the ability to make quick decisions under pressure to keep freight moving on time. You will be required to work a 4 on 4 off shift pattern 20:30-08:30.

You will be responsible for

• Overseeing and managing the allocation and dispatch of loads during night hours, ensuring driver schedules and legal compliance are maintained.
• Monitoring live vehicle tracking systems to identify delays and take proactive steps to resolve operational issues.
• Processing and update transport documentation such as PODs and manifests, ensuring accurate data entry into TMS.
• Acting as the main contact for overnight driver and depot queries, escalating breakdowns or delays to relevant teams.
• Preparing detailed handover reports for the morning shift, logging all key incidents, delays, and performance metrics.

About you

You’re a confident and organised individual with a strong understanding of transport or logistics operations, particularly in fast-paced or time-critical environments. With solid IT skills and a keen eye for detail, you’re comfortable using systems like Excel, Outlook, and transport management software to manage schedules, input data accurately, and generate reports. You communicate clearly and professionally, even under pressure, and are known for your calm approach when resolving issues or handling unexpected disruptions. Ideally, you’ve worked night shifts before and thrive when working independently, using your initiative to prioritise tasks and keep operations running smoothly throughout the night. Your problem-solving mindset and understanding of transport regulations make you a reliable and proactive team member.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Access to myStrength, our Wellbeing platform, which has plenty of content to support and improve your mental wellness needs.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.