Nights Warehouse Shift Manager

Inpost; Maidstone; On-site; GBP 30,000 - 42,000; Full time

Job summary

InPost Maidstone is seeking a Nights Warehouse Shift Manager to lead a dedicated team, drive KPIs, and ensure safe, efficient operations across all processes. You will report to the Shift Operations Manager and own rotas, handovers and cross-functional coordination in a fast-paced depot environment.

The role requires strong people management, practical problem-solving and robust computer skills with ERP/WMS experience. A high-energy, results-driven leader is ideal for this pivotal team.

Qualifications

• Proven leadership of warehouse teams and meeting targets.
• Experience in rostering, foreplanning and leave management.
• Strong focus on safety, compliance and quality standards.

Responsibilities

• Lead with passion to motivate the team and meet productivity targets and deadlines.
• Forecast staffing needs, plan rotas and annual leave for uninterrupted operations.
• Own warehouse processes: labelling, sortation, and overall team productivity.
• Provide clear handover reports to the incoming Shift Manager for seamless shifts.
• Collaborate across departments to ensure smooth operations.
• Enforce company policies and uphold high operational standards.
• Champion safety and a proactive safety culture in fast-paced settings.
• Demonstrate ability to drive KPIs and continuous improvements.
• Maintain focus under pressure; prioritize tasks effectively.
• Utilise Outlook, Excel and WMS; adapt to new digital tools.

Skills

Leadership

Workforce planning

Operations management

Safety culture

Problem solving

Time management

Communication skills

Team motivation

Tools

Excel

Outlook

Warehouse management systems (WMS)

Job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for a Nights Warehouse Shift Manager to join our Maidstone team! We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency. As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities., As we continue to grow rapidly, we're seeking a driven and dynamic Nights Warehouse Shift Manager to join our team and help propel our success even further. In this pivotal role, reporting to the shift Operations Manager you will oversee the daily operations of our warehouse, lead a dedicated team, and ensure seamless efficiency across all processes. Your strong people management skills will be essential in meeting deadlines, upholding high-quality standards, and driving continuous operational improvements. If you're passionate about inspiring teams, streamlining workflows, and delivering outstanding service, we'd love to hear from you!,

• Lead with Passion: Inspire and motivate your team to consistently meet and exceed productivity targets while ensuring customer deadlines are always achieved. Your leadership will foster a positive, high-energy environment where everyone feels valued and driven to perform at their best.
• Forecast and Plan: Play a key role in workforce planning by accurately forecasting staff requirements, managing rotas, and coordinating annual leave schedules. This proactive approach ensures we're consistently fully staffed and prepared to meet operational demands without interruption.
• Optimize Operations: Take ownership of all warehouse processes, including labelling, sortation, and overall team productivity. You will drive continuous improvements to ensure all targets are met while maintaining the highest quality standards across every task.
• Ensure Smooth Handover: Deliver detailed and clear handover reports to the incoming Shift Manager, guaranteeing a seamless transition between shifts and uninterrupted operational flow.
• Collaborating Across Teams: Work closely with other departments to ensure effective communication and collaboration, ensuring smooth operations throughout the business.
• Ensuring Consistency: Consistently adhere to and uphold company policies and procedures, ensuring the highest operational standards and integrity.
• Champion Safety: Uphold a strong safety culture, ensuring compliance with all regulations and creating a safe working environment for your team. Hands-on experience working in a fast-paced Warehouse, Distribution or Logistics environment, with a solid understanding of the operational challenges is desired.
• Proven track record in people management, successfully motivating and leading teams to consistently achieve and exceed performance targets.
• Demonstrated ability to drive and surpass operational KPIs, delivering measurable improvements that contribute to the overall efficiency and success of the operation.
• A calm and focused approach to prioritizing daily tasks, thriving under pressure while maintaining high-quality outcomes.
• Strong problem-solving skills grounded in practical, common-sense decision-making, enabling quick and effective resolution of operational issues.
• Proficient computer skills, confident using Outlook, Word, Excel, experience using warehouse and logistics management systems and adaptable to learn to use new digital tools.
• Exceptional time management and communication skills, with the ability to meet strict deadlines while engaging, inspiring, and supporting your team to perform at their best. At InPost we hire awesome people who aren't afraid to bring ideas to the table, to make mistakes, and challenge the norm!