Nights Warehouse Revenue Protection Officer

DX; Leighton Buzzard; On-site; GBP 10,000 - 40,000; Full time

Job summary

A logistics company in Leighton Buzzard is seeking a revenue optimization specialist to ensure accurate freight reporting. The role involves check weighing suspect freight, collaborating with sales to educate customers, and maintaining compliance with contractual obligations. Ideal candidates will have a detail-oriented mindset and experience in freight or logistics. Competitive pay and excellent benefits are offered, including a company pension and career progression opportunities.

Benefits

Competitive rates of pay

Company funded health cash plan

20 days holidays increasing with length of service

Long service recognition scheme

Enhanced maternity & paternity

Company pension scheme

Life assurance

Employee assistance programme

DX discounts portal

Opportunities for career progression

Qualifications

• Experience in freight or logistics preferred.
• Strong analytical skills to assess weight and revenue discrepancies.
• Ability to partner with sales and management teams effectively.

Responsibilities

• Check weigh and cube suspect freight.
• Research reasons for undeclared goods among customers.
• Educate customers regarding their shipping responsibilities.
• Partner with sales and management to optimize revenue.

Skills

Attention to detail

Customer service

Problem-solving

Job description

Role summary:

To ensure that our customers are paying the correct revenue for the products being sent through the DXFreight network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations.

Key responsibilities:

• The role has the exclusive task of check weighing and cubing suspect freight.
• Research the customer base at defined locations to find out why they are not declaring their goods correctly.
• Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
• Update products and gain the correct rate financially and correct weight legally.
• Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
• Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
• Educate the workforce to actively look for new customers and opportunities to raise revenue.
• Spot check customers’ freight based on trends of incorrect declaration.
• Ensure ‘checking’ equipment/technology is maintained and in use.
• Escalate to Depot Management team any concerns.

Benefits:

• Competitive rates of pay
• Company funded health cash plan
• Holidays: 20 days increasing with length of service + bank holidays
• Long service recognition scheme
• Enhanced maternity & paternity
• Company pension scheme
• Life assurance
• Employee assistance programme including 24/7 virtual GP
• DX discounts portal
• Excellent opportunities for career progression and more!

We look forward to hearing from you!