Nights Team Member (Part Time)

The Reach; Manchester; On-site; GBP 10,000 - 40,000; Part time

Job summary

An exciting opportunity awaits at a vibrant canalside hotel in Manchester, where you can join a dynamic team as a Part-Time Nights Team Member. This role offers a chance to provide exceptional service during the night, ensuring guests feel safe and cared for. With flexible hours and a supportive environment, you’ll be part of a hotel that values individuality and hospitality. If you thrive in a lively atmosphere and enjoy working at night, this position is perfect for you. Join us and contribute to creating memorable experiences for our guests!

Benefits

Paid time off

Wellbeing support

Discounts on hotel stays

Opportunities for growth

Flexible part-time hours

Qualifications

• Experience in hospitality or customer service is helpful but not essential.
• Detail-focused and happy to roll up your sleeves when needed.

Responsibilities

• Providing warm, professional service to guests throughout the night.
• Assisting with overnight cleaning and preparing the hotel for the day ahead.
• Ensuring safety, security, and a calm atmosphere throughout the hotel.

Skills

Customer Service

Hospitality

Attention to Detail

Reliability

Proactivity

Job description

Join Our Team as a Nights Team Member (Part-Time)
Location:The Reach at Piccadilly, Manchester – A Tribute Portfolio Hotel
Hours:24 hours per week
Salary:£12.31 per hour.
Job Type:Part-time, Permanent

About Us
AtThe Reach at Piccadilly, we believe that great service doesn’t sleep – and neither do we (well, not during shift hours at least). Opened in July 2024, our canalside hotel has quickly earned a spot in theTop 10 Hotels in Manchester on TripAdvisor, thanks to our standout service, stylish spaces, and commitment to doing things differently.

As part of Marriott’s Tribute Portfolio and operated by Lighthouse Hotel Management, we’re proud to blend bold individuality with the strength of a global brand. Now, we’re looking for aPart-Time Nights Team Memberto join our growing team and help keep things running smoothly while the rest of the city snoozes.

The Role
You’ll be the friendly face and calm presence on duty through the night, ensuring our guests are safe, comfortable and well cared for – whether they’re checking in late, heading out early, or just in need of a midnight snack recommendation. Reporting into our Nights Manager Oliver (part-time philosopher, full-time night owl), you’ll help deliver seamless service and support across the hotel during the overnight shift.

What You’ll Be Doing

• Providing warm, professional service to guests throughout the night

• Supporting with late check-ins, early departures, and everything in between

• Assisting with overnight cleaning and preparing the hotel for the day ahead

• Carrying out basic night audit tasks and reporting as required

• Ensuring safety, security, and a calm atmosphere throughout the hotel

• Working closely with the Nights Supervisor and wider team to keep standards high

What We’re Looking For

• A natural people-person who’s comfortable working through the night

• Experience in hospitality or customer service is helpful (but not essential)

• Calm, reliable and proactive – especially in quiet or unexpected moments

• Detail-focused and happy to roll up your sleeves when needed

• Able to work shifts that include weekends and bank holidays

What’s In It For You

• Competitive hourly rate

• Flexible part-time hours – 24 per week

• Paid time off and access to wellbeing support

• Discounts on hotel stays and perks through Marriott

• Opportunities to grow within Lighthouse and Marriott’s wider network

• A genuinely welcoming team in one of Manchester’s most exciting hotels

If you enjoy working at night, love helping people, and want to be part of a hotel that’s full of energy and ambition (even after dark), we’d love to hear from you.

Apply nowand be part of the story at The Reach at Piccadilly.