Nights Team Member

Premier Inn; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Nights Team Member for their Stoke location. This role is perfect for those looking to start their career in hospitality, offering guaranteed hours and a supportive environment. You'll be responsible for ensuring guest safety and satisfaction during the night, all while receiving comprehensive training. Enjoy great benefits, including discounts on stays and meals, making it an attractive opportunity for anyone eager to join a leading hospitality business. If you're ready to make a difference and be part of a diverse team, this position is for you.

Benefits

Up to 60% off Premier Inn rooms

25% off meals

Pension and saving schemes

Complimentary breakfast for 2

Discounts on shopping and utilities

Qualifications

• No experience needed, training provided.
• Overnight guest service skills are a plus.

Responsibilities

• Ensure safety and provide excellent customer service overnight.
• Look after hotel and guests during night shifts.

Skills

Customer Service

Problem-Solving

Health and Safety Knowledge

Job description

We're currently hiring at our Stoke (Trentham Gardens) Premier Inn for a Nights Team Member position. This role involves overnight guest service, ensuring safety, and providing excellent customer service to help guests enjoy a good night's sleep. Immediate start, no experience needed.

Job Details:

1. Pay Rate: Up to £13.16 per hour
2. Contract Type: Fixed term (Until July 2025) – we don’t do zero hours contracts! Over 18s only.
3. Hours: 23 hours a week – guaranteed hours to plan your week around
4. Location: Stone Rd, Stoke-on-Trent ST4 8JG

Why You’ll Love It Here:

• Training and support with a simple administration system and clear career paths
• Whitbread Benefits card: Up to 60% off Premier Inn rooms and 25% off meals
• Pension and saving schemes
• Discounts on shopping, utilities, travel, cinema, supermarkets, and more
• Complimentary Premier Inn breakfast for 2

What You’ll Do:

Join our team as a Nights Team Member, looking after our hotel and guests overnight, bringing problem-solving skills, health and safety knowledge, and being part of Whitbread, the UK’s leading hospitality business.

Our Commitment to Diversity:

We value diversity and encourage applications from all backgrounds, including women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community. We support workplace adjustments, flexible working, and inclusivity.

Additional Opportunities:

• Various other Premier Inn locations with different hours and pay rates, such as Tenby, Scarborough, Yeovil, Birmingham NEC/Airport, Rickmansworth, and Isle of Wight Sandown.

About Our Brands:

We offer exciting dining options like Cookhouse & Pub, hub by Premier Inn, and Table Table, serving the nation’s favorite pub food at great value in family-friendly environments. Keep an eye out for our ZIP hotels opening soon in Cardiff and other locations.