Nights Team Member

TN United Kingdom; Keswick; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join a leading hospitality business as a Nights Team Member at a Premier Inn in Keswick. This role offers a unique opportunity to ensure the safety and comfort of guests overnight while providing exceptional customer service. Enjoy a supportive work environment with clear career progression and various benefits. With a commitment to diversity and inclusivity, this position welcomes applicants from all backgrounds. If you are looking for a fulfilling role where you can make a difference, this is the perfect opportunity for you.

Benefits

Training and support

Whitbread Benefits card

Company pension

Discounts on shops and utilities

Free breakfast

Qualifications

• No experience required, but customer service skills are essential.
• Must have problem-solving skills and health and safety knowledge.

Responsibilities

• Ensure safety and comfort of hotel guests overnight.
• Provide excellent customer service to help guests rest easy.

Skills

Customer Service

Problem-Solving

Health and Safety Knowledge

Job description

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We're currently recruiting at our Keswick Premier Inn. Working 32 hours per week, paying up to £ per hour.

Join us as a Nights Team Member at Premier Inn in Keswick. As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and enjoy a good night’s sleep. Immediate start, no experience required.

RATE: up to £ per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

Age Requirement: Over 18

Hours: 32 hours over 4 nights, including weekends

Location: Keswick Premier Inn, High Hill, Keswick CA12 5NY

Role will include working across multiple sites including Cockermouth and Whitehaven; access to transport is important.

Why you’ll love it here:

• Training and support: We provide a warm welcome, simple administration system, and clear career progression opportunities.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
• Pension and savings schemes: Company pension and 'Save As You Earn' scheme.
• Discounts: Savings on shops, utility bills, travel, cinema trips, supermarkets, and more.
• Free breakfast: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.

What you’ll do:

As a Nights Team Member at Keswick Premier Inn, you’ll look after our hotel and guests overnight. Bring problem-solving skills, health and safety knowledge, and be part of the UK’s leading hospitality business, Whitbread.

We believe everyone is unique and should have no barriers to entry or limits to ambition. We are committed to diversity and inclusivity, welcoming applications from all backgrounds and situations.

We strongly encourage under-represented groups such as women, ethnic minorities, people with disabilities, and members of the LGBTQIA+ community to apply. We support workplace adjustments, part-time, and flexible working arrangements where possible.

Job ref: 59469-4492
Advertised: 30 Apr 2025