Nights - Team Member

Whitbread; Crawley; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Whitbread Benefits card

Discounts on Premier Inn rooms

Job summary

Whitbread is hiring a Nights Team Member at Premier Inn London Gatwick Airport (North Terminal). You’ll be the go-to for overnight guests, using a calm approach to ensure safety and comfort. Immediate start, no prior experience needed, and you’ll work 37.5 hours per week on night shifts.

Benefits include Whitbread Member card discounts, pension schemes, and access to the company-wide perks. This is a permanent role with 18+ eligibility and a strong focus on guest satisfaction.

Qualifications

• No experience required.
• Over 18s only.

Responsibilities

• Look after hotel guests overnight and ensure their safety.
• Deliver friendly, efficient guest service during night shifts.
• Help maintain a safe and clean hotel environment.

Skills

Customer service

Problem solving

Health and safety

Job description

We're currently recruiting in our Gatwick Airport North Terminal Premier Inn. Working 37.5 hours per week, paying up to £14.16 per hour.

Nights Team Member – London Gatwick Airport (North Terminal) Premier Inn Hotel

Come and be a Nights Team Member at Premier Inn in London Gatwick Airport (North Terminal). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed.

PAY RATE:

Up to £14.16 per hour - night shift

CONTRACT TYPE:

Permanent – we don’t do zero hours contracts! Over 18s only.

HOURS:

37.5 hours per week

LOCATION:

Northway, Gatwick North Terminal, Crawley, West Sussex, RH6 0GQ

Why you’ll love it here:

• Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
• Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
• Pension and saving schemes: Company pension and save as you earn scheme
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
• Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us

What you’ll do:

Join our team at Premier Inn London Gatwick Airport (North Terminal) as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 221398-4492

Advertised: 23 Oct 2026