Nights Despatch Senior Supervisor

Birtwistles Catering Butchers; Lancashire; On-site; GBP 80,000 - 100,000; Full time

Job summary

A catering service provider in Lancashire is looking for an experienced Despatch Supervisor to manage vehicle dispatch and lead the night team. The successful candidate will ensure efficient operations, resolve incidents, and communicate effectively with various departments. Strong leadership and communication skills are essential, along with a proactive approach. The role offers a salary appropriate for the logistics sector along with various employee benefits including discounted sales and holidays.

Benefits

Discounted staff sales

Free car parking

Employee of the month bonus

20 days holiday plus bank holidays

Birthday voucher

Qualifications

• Strong leadership qualities with a proven ability to manage and develop a team.
• Ability to effectively manage unexpected issues and make sound decisions under pressure.
• Strong verbal and written communication skills.
• Ability to work collaboratively with other managers.
• Proactive and enthusiastic approach to work.

Responsibilities

• Organize and manage vehicle dispatch for timely deliveries.
• Provide leadership to the night dispatch team.
• Communicate effectively to resolve overnight incidents.
• Provide regular updates to the Transport Manager.
• Ensure security of dispatch areas and fleet vehicles.
• Collaborate with the Order Makeup team to enhance dispatch efficiency.

Skills

Despatch management/supervision

FLT

Communication

Leadership

People Management

Warehouse

Transport

Vehicle routing

Tools

Microsoft Office

Job description

Overview

If you are an experienced Despatch Supervisor, with excellent organisational and communication skills, we want to hear from you.

Here at Birtwistle's we pride ourselves on being a people-focused business. Our goal is to support our team in achieving their career goals. We do this by providing a working environment that offers opportunity, support, scope, and pace of change. Our culture is the foundation of our business and is reflect in our Mission, Vision, and Values statements.

About the Role

Main Responsibilities of the Nights Senior Supervisor Manager include:

The primary objective of this role is to ensure the seamless, day to day operations of the Transport and Goods Dispatch functions within the Catering department, overseeing all aspects to maintain efficiency and timely service.

Main responsibilities are:

• Organize, oversee and manage vehicle dispatch - Ensure the efficient coordinating and loading of vehicles, with a focus on prioritizing routes and managing workload to guarantee timely deliveries.
• Team Leadership and Management - Provide day to day leadership of drivers and the night dispatch team operating out of the Irlam depot. This includes managing staff rotas, overseeing holidays, and conducting team training and development. Additional responsibilities include building team cohesion and handling disciplinary actions when necessary to maintain high operational standards.
• Incident Management and Communication - Act as the point of contact for any overnight incidents, vehicle breakdowns or operational challenges. Communicate effectively with internal departments to ensure swift resolution, minimizing any disruptions to the business.
• Daily Reporting - Provide regular updates and comprehensive reports to the Transport Manager to maintain transparency and to address any operational issues, ensuring continuous improvement in service delivery.
• Security Oversight - Take full responsibility for the security and integrity of the dispatch bays, rear yard and all fleet vehicles, ensuring that both personnel and assets are safeguarded.
• Collaboration with the Order Makeup Department - Work closely with the Order Makeup team to enhance and streamline vehicle dispatch times with the goal of continuous process improvement.

Hours of work: 5 Nights per week Sunday-Thursday 20:00 - 06:00hrs. Additional flexibility may be required to meet the demands of the business.

We would welcome applications for this Nights Despatch Senior Supervisor role from candidates with the following skills: Despatch management/supervision, FLT, SLAs, Communication, Leadership, People Management, Warehouse, Transport, Vehicle routing, Communication.

Benefits

• Discounted staff sales
• Free car parking
• Employee of the month bonus
• Staff sales
• 20 days holiday plus bank holidays
• Birthday voucher

Requirements

To succeed in the role, the candidate must possess the following skills and attributes:

• Leadership and Team Management - Strong leadership qualities with a proven ability to manage and develop a team, particularly in a transport or logistics environment.
• Problem Solving and Decision Making - Demonstrated ability to effectively manage unexpected issues and make sound decisions under pressure.
• Effective Communication - Strong verbal and written communication skills.
• Collaborative Mindset - Ability to work with managers from other departments, ensuring alignment within the company's overall goals.
• Reliable and Enthusiastic - A proactive and enthusiastic approach to work, along with a proven track record of reliability, attendance and punctuality.
• Computer Literacy = Proficient in the use of computers and experience using Microsoft Office applications.