Nights Barista - Costa

www.findapprenticeship.service.gov.uk - Jobboard; Lancaster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading service provider on UK motorways is seeking enthusiastic individuals for a Customer Service Assistant role. Join the team to serve coffee and provide exceptional customer service at one of the nation's favorite coffee shops. No prior experience is required, and training will be provided. The role offers competitive pay at £14.35 per hour, along with a bonus scheme and fantastic employee benefits.

Benefits

Annual bonus scheme

Up to 60% colleague discount

Pension and sick pay

Funded qualifications

Weekly pay

Qualifications

• Enthusiastic individuals with a willingness to learn.
• No prior experience in hospitality or retail is needed.

Responsibilities

• Producing coffees, teas, frappes, and more.
• Providing exceptional customer service.
• Maintaining stock levels and cleanliness.

Skills

Customer service

Teamwork

Communication

Job description

£14.35 per hour - includes nightshift premium
21:00-07:00 Thursday, Friday, Saturday
Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU

Join Our Team

Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages while delivering exceptional customer service as we transform the UK’s rest stop experience.

Don’t worry about the skills; we’ll teach you everything you need to know.

What We Offer Our Baristas

• Up to £440 annual bonus scheme
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more…
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications
• Weekly Pay

Role Responsibilities

• Producing coffees, teas, frappes, and more, as well as serving food to brand standards
• Providing exceptional customer service
• Maintaining stock levels by replenishing displays and fridges
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

Additional Information

Being in a motorway services area means some sites will have limited or no access through public transport. Please ensure you can access the site before applying.

Similar roles include crew member, team member, retail assistant, or customer service assistant. We welcome those looking for a career change, such as carers, cleaners, warehouse assistants, or café workers.

Hourly rates may differ for under 18s.

Apply today! Please note: internally, this role is called Customer Service Assistant.

Annual bonus scheme is equivalent to 1 week's salary based on average hours worked.