Nightlife Door Supervisor – Safe Crowd Control & Service

FGH Security; Greater London; Hybrid; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Holiday pay accrual

ACS Accredited

Real Living Wage Employer

Job summary

FGH Security is seeking a professional Door Supervisor for Albert’s Schloss in London’s West End. You will join a dedicated team to keep patrons safe while delivering excellent customer service.

The role requires an SIA Door Supervisor Licence, experience in the night-time economy, and availability Friday and Saturday evenings. The position offers entry to mid-level pay with holiday accrual and on-site duties to monitor capacity and respond to incidents.

Qualifications

• SIA Door Supervisor Licence.
• Experience as a Door Supervisor in the night-time economy.
• Availability Friday and Saturday evenings.
• Provide evidence of 5 year employment/education history and references upon request.

Responsibilities

• Assess the suitability of guests and monitor behaviour in line with policies/legal requirements.
• Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.
• Patrolling the venue and undertaking occasional physical searches of guests.
• Requiring guests to leave the venue and/or refusing entry to guests when behaviour is not in line with rules.
• Protection of assets.
• Reporting and recording details of incidents, searches and patrol.

Skills

Customer service

Communication skills

Interpersonal skills

De-escalation

Vigilance

Job description

FGH Security is seeking a professional Door Supervisor for Albert’s Schloss in London’s West End. You will join a dedicated team to keep patrons safe while delivering excellent customer service.

The role requires an SIA Door Supervisor Licence, experience in the night-time economy, and availability Friday and Saturday evenings. The position offers entry to mid-level pay with holiday accrual and on-site duties to monitor capacity and respond to incidents.