Night Worker - Young People Supported Accommodation

CARING FOR COMMUNITIES AND PEOPLE; Cheltenham; On-site; GBP 30,000; Full time

Job summary

A charitable organization is seeking a Night Worker to support young people in Cheltenham. This full-time role involves ensuring safety, engaging with residents, and maintaining the facility. The ideal candidate will possess strong empathy and communication skills. Additional perks include 25 days holiday and enhanced sick pay.

Benefits

25 days holiday plus public holidays

Enhanced pension and sick pay

Death in service benefit

Free subscription to Cashback plan or Discounts

Excellent training and support

Qualifications

• Empathetic, driven, and able to motivate others.
• Experience in interacting with a diverse cross-section of society is useful but not essential.

Responsibilities

• Ensure the buildings are safe and secure for residents.
• Liaise with support staff for effective communication during shifts.
• Engage with residents who may need someone to listen.

Skills

Empathy

Communication

Problem-solving

Job description

Role overview

Are you tired of the same old night jobs? We are seeking a proactive, personable, stay-awake-at-night type of person. As our newest team member, you'll have the opportunity to showcase your unique personality and make a real impact on our young people and organisation.

What kind of person are we looking for?

If you love working nights, like to keep busy during quiet shifts, and are always happy to talk and help people, you're off to a great start.

We are looking for a Night Worker (internally known as a Building Supervisor) to work in our supported accommodation buildings in Cheltenham, which provide 24/7 housing and support for young people aged 16-25 who were homeless or at risk of homelessness.

Role details

This is a full-time position. 4 shifts per week on a rolling rota (12.25 hr shift: 8pm-8:15am, 1 hr unpaid break).

Responsibilities

• Ensure the buildings are safe and secure for residents.
• Be a point of contact for residents to ensure the home is safe and secure.
• Liaise with support staff to ensure a good flow of information between shifts through handovers.
• Keep the building clean, tidy and presentable; undertake light maintenance duties.
• Engage with residents who may need someone to listen to them.
• Defuse situations that may affect the health, safety or well-being of residents.
• Undertake health and safety checks and walk-arounds during shifts.
• Adopt sound judgement to resolve situations or seek support from peers and emergency services if needed.
• Demonstrate empathy and patience towards residents.

Qualifications and development

• Tailored training and a training pathway to progress during your career at CCP.
• Appreciate Health, Wellbeing, Diversity, and inclusion in all services and staff.
• Experience in interacting with a diverse cross-section of society is useful but not essential; training and induction will be provided.
• Empathetic, driven, and able to motivate others; willing to learn and reflect to help CCP transform lives.

Team and culture

Our close-knit teams of Building Supervisors, Support Workers, and Project Managers deliver support over a rota pattern.

About CCP

Established in 1989, CCP is a registered charity addressing homelessness, family breakdown, and social exclusion. We operate across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon.

Reasons to join CCP

• 25 days holiday, plus public holidays, with an additional day added per year and an option to purchase more.
• Enhanced pension and sick pay
• Death in service benefit
• Free subscription to Benenden Cashback plan or Perkbox Discounts
• Investors in People Gold accredited employer
• Excellent training and support to help you excel in your role.
• A voice in groups including Proud2Be, Green Impact, Health & Safety, and Health and Wellbeing.
• Access to a Workplace Welfare Manager for support when needed.
• Be part of an organisation that delivers social value; Impact Report: https://impact.ccp.org.uk/

Values and SPIRIT

We look for staff who embody our SPIRIT values: Show gratitude and appreciation, demonstrate personal and professional pride, integrity, reflect and learn, continuous improvement, take your best self wherever you go.

Position details

Position: Night Worker (Supported Accommodation) Job ID 1007

Hours: 4 shifts of 8pm-8:15am per week on a rolling rota basis.

Contract: Permanent

Location: Cheltenham

Pay: £29,484 per year (Band B)

Closing Date: 29th September 2025 - CCP reserves the right to close the job advert early if needed.

Legal and safeguarding

CCP is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all. Our Safeguarding Policy guides our recruitment process. Prior convictions will not necessarily prevent you from joining CCP. This role is subject to satisfactory pre-employment checks and enhanced DBS check, paid for by CCP.

Application notes

Please review the attached job attachments for further insights. Note on leave: Annual Leave entitlement is pro-rata for part-time staff; public holidays during rota may be taken as time off in lieu. An extra day of leave accrues per completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. Business mileage policy applies for contracted staff.

INDMP