Night Team Member - BP

Moto Hospitality; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality service provider seeks a dynamic Team Member to join their Exeter location. The role involves delivering exceptional customer service, maintaining store cleanliness, and collaborating with teammates in a fast-paced environment. Ideal candidates should be adaptable and self-motivated. This position offers competitive pay, flexible scheduling, and numerous benefits including bonuses and discounts.

Benefits

Up to 1 week's discretionary bonus pay

Up to 60% colleague discount

Enhanced sick pay and life assurance

Funded qualifications

Weekly Pay

Qualifications

• Effective communication and interpersonal skills.
• Ability to thrive in fast-paced environments.
• Self-motivated and adaptable individual.

Responsibilities

• Greeting customers warmly.
• Processing orders and requests efficiently.
• Maintaining cleanliness and organization.

Skills

Customer service skills

Adaptability

Teamwork

Job description

Overview

Team Member - £14.40 includes nightshift premium. Shifts: Wednesday, Friday, Saturday 11pm - 7am. Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HA. Are you ready to be our next BP Team Member?

Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP’s premium quality fuels and exceptional customer service as we transform the UK’s rest stop experience.

What you’ll be doing as a Team Member

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer centric mindset
• Replenishing displays to provide maximum product availability
• Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store ready for the following day’s trade

What we’re looking for in you

We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\'re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.

What we value

We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!

We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.

Benefits

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

Disclaimers

• Hourly rates of pay may differ for under 18’s; our night shift roles include a premium of £2ph
• Please note this role internally is known as Customer Service Assistant
• Annual bonus scheme is equivalent to one work week’s salary based on average hours worked over a defined period.