Night Team Member

Rbh Hospitality Management; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality firm is seeking a Night Auditor in Camden Town, UK. The role includes welcoming late-arriving guests, handling check-ins and check-outs, performing night audits, and ensuring guest comfort and safety during late hours. Ideal candidates are friendly, detail-oriented, and able to thrive in a quiet yet active environment. Competitive benefits and a supportive team culture are offered.

Benefits

Discounted hotel room rates

Additional day off for birthday

Enhanced parental leave

Course sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Life insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Comfortable working during late hours.
• Friendly and welcoming demeanor.
• Reliable with strong attention to detail.

Responsibilities

• Welcome late-arriving guests and assist with check-ins.
• Perform night audits and end-of-day reports.
• Serve as primary contact for guest requests.

Skills

Service-minded attitude

Detail-oriented

Calm under pressure

Team player

High energy

Job description

Overview

Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps! Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between. Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew. Be the go-to for any guest requests during the night, whether it\'s room service or an extra pillow, bringing comfort even in the wee hours. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning. Monitor safety and security through regular checks, making sure guests enjoy a peaceful night\'s stay. Coordinate with the early morning team to hand off a seamless shift, so everyone\'s ready to take on the day.

Responsibilities

• Welcome late-arriving guests and assist with check-ins, check-outs, and related services.
• Perform night audits and end-of-day reports, ensuring accuracy and readiness for the morning team.
• Serve as the primary point of contact for guest requests during the night (e.g., room service, extra pillows).
• Maintain a tidy and welcoming lobby and public areas for a fresh start each morning.
• Monitor safety and security throughout the night to ensure a peaceful stay for guests.
• Coordinate with the early morning team to hand off a seamless shift.

Qualifications & Attributes

• A natural night owl who is comfortable working through the late hours.
• Friendly and welcoming, with service-minded attitude even in the small hours.
• Good with numbers and detail-oriented, especially for nightly audits and reports.
• Reliable and calm under pressure, able to manage guest needs and unexpected situations.
• Team player who can also work independently and prepare for a smooth morning start.
• High energy and adaptability, thriving in the quiet but active world of night shifts.

Benefits

• Discounted hotel room rates for you and your friends & family
• An additional day\'s leave for your birthday
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year
• And much more!

Equal Opportunity

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.