Night Team Leader - Customer Experience & Growth

Tesco; Launceston; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday entitlement 20 days + personal

Flexible working from day one

Colleague Clubcard discount 10%

Wellbeing services

Life cover and pension

Discounts, shares and cycle-to-work

Uniform provided

Job summary

Tesco is seeking a Store Team Manager in the United Kingdom. You will lead a dynamic team to deliver a great in-store experience, recruit and train colleagues, coach on product knowledge and service, and drive trade activity to maximise profitability.

The role offers flexibility, a comprehensive benefits package, and opportunities for growth within a values-driven store network. Join a welcoming environment with a focus on customer service, teamwork, and responsible store operations.

Qualifications

• Proven experience leading and developing high-performing teams.
• Clear communication skills to share knowledge and collaborate.
• A welcoming, customer-first approach with strong relationships.
• Resilience and sound judgement for effective decisions.
• Consistent energy to motivate the team to deliver beyond expectations.

Responsibilities

• Leading the team to deliver a great in-store customer experience.
• Recruiting, training, and developing colleagues to build a capable team.
• Coaching the team to ensure excellent range, quality, and service.
• Lead trade activity to grow sales and maximise profit.
• Deliver the Store Change Plan with optimal resources and hours.
• Identify and resolve root causes with long-term solutions.
• Prioritise colleague safety and ensure legal trading by using safety tools.
• Stay curious and seek opportunities to serve customers and community.

Skills

Team leadership

Communication

Customer focus

Resilience

Decision making

Job description

Tesco is seeking a Store Team Manager in the United Kingdom. You will lead a dynamic team to deliver a great in-store experience, recruit and train colleagues, coach on product knowledge and service, and drive trade activity to maximise profitability.

The role offers flexibility, a comprehensive benefits package, and opportunities for growth within a values-driven store network. Join a welcoming environment with a focus on customer service, teamwork, and responsible store operations.