Night Team Leader

Village Hotels; Bury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A modern hotel chain in the UK seeks a Night Team Leader to ensure exceptional service during the night. The ideal candidate should possess strong customer service skills and the ability to lead and motivate the team. You will work collaboratively with various departments to maintain high standards of service. Join us for an inclusive work environment with numerous development opportunities and attractive benefits.

Benefits

Complimentary leisure club membership

Employee discount on stays

50% discount on food and drink

Flexible working hours

Training and development opportunities

Qualifications

• Proven ability to lead and motivate a team.
• Ability to deliver brand standards.
• Strong interpersonal skills to maintain relationships across departments.

Responsibilities

• Ensure exceptional service delivery throughout the night.
• Support all hotel departments as needed.
• Collaborate with the Night Manager.

Skills

Strong customer service skills

Team leadership and motivation

Problem-solving

Job description

Night Team Leader Our hotels never sleep and our first-class customer service never stops. With a busy hotel, a lively Pub and Grill and a buzzing health club we are on the go 24/7. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. Woking alongside the Night Manager, you will need to think on your feet, proactively solving problems and be versatile, supporting all hotel departments. Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition. Join us and we can offer you benefits* such as… Complimentary full leisure club membership for you and a family member or friend worth £1500 annually. Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing 50% discount on Food and Drink purchased on or off shift at any Village Hotel Exciting training platform with gamified learning Discounts and cashback offers on many High Street Brands A range of Well-being and Healthcare benefits Financial wellbeing support via Salary Finance Employee Assistance Programme Flexible working hours A fun, supportive and inclusive work environment with loads of Development opportunities Regular team events with our BIG People days monthly Excellent Reward and Recognition Incentive schemes Monthly well-being programme for all employees to support your mental health Anniversary rewards for key milestones of service Holiday Purchase scheme Birthday day off Electric car salary sacrifice scheme *T&C’s apply based on your contract But what we need from you… -Strong customer service skills -Lead and motivate your team, ensuring they are skilled and engaged -Ability to deliver brand standards -Forge and maintain strong relationships with all departments **Please note - All offers are subject to successful DBS checks in this role** Come and be part of something new & something special - Work, Grow & Play the Village Way!