Night Team Leader

The Methodist Church in Britain; Bulwell; Sur place; GBP 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

31 days' paid holiday

Career development opportunities

Access to Turning Point benefits

Total reward package

Résumé du poste

Turning Point is seeking an experienced overnight Service Lead to supervise the Recovery Workers and take operational charge of safety, risk and handovers at a residential mental health service in Bulwell, UK.

You will lead the night team, coordinate risk-based support, ensure high standards of care, and collaborate with day teams and partner agencies to maintain continuity of care and safeguarding compliance.

Qualifications

• Supervisory experience in mental health, social care or housing support.
• Experience leading night-shift teams and coordinating safety and risk.
• Ability to respond to incidents and emergencies.
• Experience with discharge planning and service transitions is desirable.
• Excellent communication and leadership skills.

Responsabilités

• Lead, supervise and support the Recovery Workers team overnight, building a positive and accountable culture.
• Take operational responsibility for the service overnight, including safety, wellbeing and security.
• Lead and coordinate night-time support in line with recovery plans, risk assessments and individual needs.
• Maintain recovery-focused, person-centred and trauma-informed support throughout the night.
• Oversee health and safety, welfare checks, environmental audits and security procedures.
• Monitor and respond to incidents, safeguarding concerns, emergencies and changes in health.
• Make risk management and escalation decisions, taking action when required.
• Ensure accurate record keeping, incident reporting, handovers and documentation.
• Support admissions, transfers and service transitions outside core daytime hours.
• Work with day teams and partner agencies to ensure continuity of care.
• Support staff development through coaching, supervision, mentoring and performance feedback.
• Contribute to audits, quality assurance and continuous improvement, ensuring compliance with policies and regulatory requirements.

Connaissances

Overnight team leadership

Risk assessment & safeguarding

Incident response

Record keeping & handovers

Coaching & performance feedback

Formation

Supervisory/management experience in health or social care

Description du poste

The Stewarts, a new residential mental health service run by Turning Point, offers intensive rehabilitation beds of up to 18 months alongside short-term Discharge to Assess beds. The post leads the overnight team of Recovery Workers, taking operational charge of safety, risk, incidents and handovers. Applicants need supervisory experience in mental health, social care or supported housing, including work with co-occurring substance use.

What the job involves

• Lead, supervise and support the Recovery Workers team overnight, building a positive and accountable culture
• Take operational responsibility for the service overnight, including safety, wellbeing and security
• Lead and coordinate night-time support in line with recovery plans, risk assessments and individual needs
• Maintain recovery-focused, person-centred and trauma-informed support throughout the night
• Oversee health and safety, welfare checks, environmental audits and security procedures
• Monitor and respond to incidents, safeguarding concerns, emergencies and changes in mental or physical health
• Make risk management and escalation decisions, taking action when required
• Ensure accurate record keeping, incident reporting, handovers and documentation
• Support admissions, transfers and service transitions outside core daytime hours
• Work with day teams and partner agencies to ensure continuity of care
• Support staff development through coaching, supervision, mentoring and performance feedback
• Contribute to audits, quality assurance and continuous improvement, ensuring compliance with policies and regulatory requirements

What’s required

Experience

• Leading, supervising or coordinating a team in mental health, social care, housing support or a related setting
• Supporting people with severe and enduring mental health needs, including co-occurring substance use
• Responding to incidents, crisis situations and emerging risks
• Developing support plans, reviewing outcomes and coordinating multidisciplinary interventions
• Delivering supervision, coaching and performance management to staff

Skills & knowledge

• Recovery-focused and person-centred approaches within mental health services
• Risk management, safeguarding, positive risk-taking and trauma-informed practice
• Discharge planning, rehabilitation pathways, supported housing and community support options
• Health and social care legislation, best practice guidance and quality standards
• Managing competing priorities and making sound decisions in a fast-paced environment
• Excellent communication, leadership and relationship-building skills

Other

• Resilience, professionalism and flexibility, including working flexibly within the leadership team
• Commitment to delivering outstanding support and sharing Turning Point's values

What’s offered

• 31 days' paid holiday a year, rising to 33 days with service
• Option to buy additional holiday and spread the cost
• Total reward package, including ways to make money go further
• Recognition and celebration culture
• Career development opportunities
• Access to Turning Point benefits information online