Night Support Worker

Nacro; Lincoln; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Professional development

Career progression

Job summary

NEST (Nacro Education, Support and Transition) role in Lincolnshire requires a full UK driving license with access to your own vehicle and business insurance. You will support 16–21 year olds in housing settings, with shifts of 22:00–08:15 on a 4 nights on/off pattern, and regular regional travel.

The role focuses on empathetic, boundary-aware support without personal care duties, emphasizing safe and supportive living environments and ongoing professional development.

Qualifications

• Full valid UK driving license with access to own vehicle and business insurance.
• Willingness to travel regularly across allocated area.
• Experience or ability to work with young people aged 16–21 in supported housing.

Responsibilities

• Provide 1‑to‑1 support to young people in their living environment.
• Develop tailored support plans, including cooking sessions and daily routines.
• Assist with education, training, and accessing local providers as needed.
• Complete safety and action planning and maintain documentation of progress.

Skills

Driving licence

Empathy

Job description

This role does not offer eligibility for visa sponsorship.

Shift Pattern – 4 nights on (22:00 – 08:15), 4 nights off

If you are looking for the role that every support worker dreams of- no big case load, just focused time with up to 2 young people allowing you to make a positive impact on every shift- then look no further!

This role offers a starting salary within Nacro’s pay structure of £26,807 with expected progression to £27,477 within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.

At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.

We see your future, whatever the past.

This role requires regular travel across an allocated area and therefore, a full valid UK driving license and access to your own vehicle with business insurance are essential.

Here at NEST (Nacro Education, Support and Transition) we are commissioned by Lincolnshire County Council Children Services to provide safe and

stable accommodation to 16‑21 year olds across the county of Lincolnshire. Within NEST we have 2 Solo Placement houses, these are located within the city of Lincoln and are a short walk away from each other. The 2 houses are each home to 1 young person who is supported by a 24/7 staff team consisting of day, evening and dedicated night support workers. All three houses are well presented traditional Lincoln city homes and present as a typical family home in the community; all featuring a staff office.

Most of our young people have experienced some level of childhood trauma and, as such, they all have a variety of support needs varying from substance misuse, undiagnosed learning needs, a lack of independent living skills, offending behaviours and mental health needs. As a support worker you will support the young person 1‑2‑1 in their living environment, tailoring a support package around them based upon their current needs. For example, the young person may need support to cook so, as the support worker, you may devise a meal plan with them and arrange a cooking session each week.

The young person may be NEET (not in education, employment or training) so, as a starting point, you may contact the local education providers and arrange to visit them with the young person. Or perhaps your young person needs support with their mental health so you may identify that outdoor activity helps them and, as such, you may arrange to complete a gardening task with them or arrange a long walk. Every day is so very different in this role as our young person’s support needs can be forever changing as they progress on their journey with us!

Our young people can challenge, they can break house rules and push boundaries but, for many, they do this because they’ve never had any boundaries to follow; so they don’t know how to.

Our young people will sometimes feel angry, hurt or upset and will not know how to communicate such emotions but, overtime, as they start to build up trust with you and see you as a positive person in their life they will more readily accept your support. Our existing support workers report that this is the most magical time for them, to see their young person achieve things that they’ve never achieved before and knowing that they have played a part in this!

As a support worker here at NEST you will not be delivering any personal care, we do not restrain our young people nor do we supervise them out in the community. Our young people are fully functioning individuals who we treat as young adults and whom we actively ready for move on to a more independent setting. You will be offering advice and guidance to your young person and, through creative approaches, will actively encourage them to engage in direct support sessions with you.

As with any support role there is an element of paperwork involved including action planning, safety planning and completion of other monitoring tools so that you can document the positive journey that your young person is on.

Our young people need individuals who will be creative and empathetic in their approach. They need empowering individuals supporting them, individuals who will be actively encouraging them to get up and start their day with a positive mindset. Resilient individuals who can remain calm, rational and maintain positive communication in a crisis situation. Our young people need someone who can lone work in their home, someone who is truly invested in maintaining a safe home for the young person.

All of our young people have a story to tell. Do you want to be a part of their story?

At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed at application stage and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or [e-mail] .