Night Support Worker

TN United Kingdom; Greater London; On-site; GBP 28,000; Full time

Job summary

An established industry player is seeking a compassionate Night Support Worker to join their Young People service in Tower Hamlets. This role involves providing essential overnight support, creating personalized care plans, and fostering a safe environment for young individuals. With a strong commitment to social care, the organization offers a range of benefits including generous annual leave, training opportunities, and a supportive culture. If you are resilient, enjoy teamwork, and want to make a difference in the lives of young people, this position is an exciting opportunity for you to thrive in a dynamic environment.

Benefits

Annual leave increasing up to 30 days

Exclusive discounts and cashback

Fully paid induction programme

ILM courses and Apprenticeship Programmes

Healthcare Cashplan

Cycle to work scheme

Employee Assistance Programme

Online wellbeing resources

Generous pension contributions

Quarterly Staff Awards

Qualifications

• Experience in social care or charity sector is essential.
• Desirable experience in mental health support.

Responsibilities

• Support young people during the night and maintain safety.
• Create and implement support plans based on individual needs.
• Encourage and assist with domestic tasks and rent management.

Skills

Social Care Experience

Communication Skills

Teamwork

Empathy

Resilience

Education

NVQ Level 2/3 or equivalent

Job description

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Night Support Worker, London Borough of Tower Hamlets

Client: Look Ahead Care Support and Housing

Location: London Borough of Tower Hamlets, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Description:

We're looking for a kind, compassionate and resilient Night Support Worker to join our Young People service in Tower Hamlets.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

1. Annual leave increasing up to 30 days with length of service
2. Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
3. Fully paid induction programme and further training
4. ILM courses and Apprenticeship Programmes
5. Healthcare Cashplan through our partner Healthshield
6. Cycle to work scheme
7. Employee Assistance Programme for 24-7 confidential support
8. Online wellbeing resources
9. A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
10. Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A waking Night Support Worker will help to provide support to the Young People in the service through the night. You will report to the team leader who will supervise your engagement and support of our Young People through the night. This is a great opportunity for a Waking Night Support Worker, wanting to gain exceptional experience in a Young People's service.

What you'll do:

1. Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager.
2. Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions.
3. Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
4. Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
5. Develop and maintain links with all key agencies and service providers in the local community.
6. Empower customers to ensure they receive the service and benefits they are entitled to.
7. Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards.
8. Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

1. Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement.
2. Approachable and open behaviour.
3. Prefers working as part of a group or team.
4. Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
5. Has a practical and logical mind and is naturally well organised and flexible.
6. Open to feedback and self-development.
7. Thrives on change and enjoys dynamic diverse environments.
8. Is confident with high levels of self-esteem.
9. Is respectful, articulate and sensitive in style of communication.

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:
- Experience working in mental health.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

1. We focus on Excellence and innovation.
2. We are Caring and Compassionate.
3. We are Inclusive and Trusted.
4. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description.