Night Support Coach, London, London

Social Interest Group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Night Support Coach to provide vital support to individuals with complex needs. In this role, you will work in a trauma-informed environment, empowering residents on their journey to recovery and independence. Your responsibilities will include offering guidance, interventions, and practical support to high-risk individuals. This position is ideal for those passionate about making a difference in the lives of marginalized individuals, with opportunities for training and development to enhance your skills. Join a dedicated team committed to inclusivity and high-quality care.

Benefits

25 days annual leave

Training and Development opportunities

Employee Assistance Programme

Reflective Practice sessions

Blue Light Discount Card eligibility

Life Assurance Scheme

Annual Staff Awards

Qualifications

• Experience working with individuals from complex backgrounds is essential.
• Intermediate IT skills, including Microsoft programs, are required.

Responsibilities

• Provide high-quality, person-centred support to individuals with complex needs.
• Work in a trauma-informed environment, offering guidance and practical support.

Skills

Experience with complex backgrounds

Intermediate IT skills

Flexibility in working patterns

Outreach and partnership skills

Tools

Microsoft Office

Job description

Confidential Location: Based in Elephant and Castle

ABOUT THE NIGHT SUPPORT COACH ROLE

As a Night Support Coach, you will play a key role in providing high-quality, person-centred support to individuals with complex needs. Working in a trauma-informed and psychologically informed environment (PIE), you will offer guidance, interventions, and practical support to empower residents on their journey to recovery, reablement, and independence.

Penrose Drive IAP: Supports high-risk offenders supervised by the Probation Service, housing up to 25 men. The service ensures public protection through 24/7 staffing, curfews, and a programme addressing offending behaviour and risk reduction.

Shift Pattern: 37.5 hours per week, with shifts from Monday to Friday including alternative weekends. Shifts can include 3 nights per week including 13.5-hour onsite, face-to-face shifts (including a 1-hour unpaid break) between 20:00 - 09:30.

LOCATION: Service 10 minutes walk from Elephant & Castle tube station.

What are we looking for from a Night Support Coach?

• Experience of working with people of complex backgrounds and/or a good understanding of the sector.
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
• Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service.
• Training and Development, including access to courses, upskilling, and progression plans.
• Employee Assistance Programme, including counselling.
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
• Eligibility to register with Blue Light Discount Card.
• Life Assurance Scheme.
• Annual Staff Awards.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience.

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email [e-mail] or call our central office on 020 3668 9270 to request a call back.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.