Night Support Coach

Social Interest Group; Romford; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25 days annual leave

Blue Light Discount Card

Discounted tickets for events

Reflective Practice sessions with a OI

Training and Development

Employee Assistance Programme

Life Assurance Scheme

Annual Staff Awards

Job summary

Social Interest Group (SIG) is seeking a dedicated Support Coach to cover the night shift at a residential setting in Havering, near Harold Wood. You will support residents recently released from prison, helping them engage with tailored plans to aid rehabilitation and community reintegration.

You will work on a rolling night rota, ensuring safety, building rapport, and coordinating activities, with flexible hours including evenings and bank holidays.

Qualifications

• Demonstrates empathy and understanding of residents with complex needs.
• Ability to build meaningful professional relationships with diverse backgrounds.
• Experience creating tailored support plans for rehabilitation and reintegration.
• Cultural awareness and openness to feedback for personal growth.
• Willingness to adapt working patterns and use IT systems for case notes.

Responsibilities

• Ensure safety and wellbeing of residents at all times.
• Engage with residents overnight and plan activities while on duty.
• Provide handovers to day staff for seamless service delivery.
• Build trusting relationships to support residents' goals and independence.
• Keep support plans updated on online portals and document progress.

Skills

Empathy

Relationship building

Tailored support plans

Cultural awareness

Flexibility

IT literacy

Tools

IT systems

Job description

Location: Havering, Close to Harold Wood Elizabeth Line station. This service has step free access.

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30. You may be required to work outside these hours including evenings, days and bank holidays and other times as per resident and service requirements.

About the Role

We have an exciting opportunity for a Support Coach to join our Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.

Key Responsibilities Include:

• Ensuring the safety and wellbeing of residents at all times
• Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable
• Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
• Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Keep support plans updated on our online portals as appropriate

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:

• Understanding of the housing and social needs of people who have recently been released from prison
• Ability to build meaningful professional relationships and rapport with people from varying backgrounds
• Ability to create tailored support plans to support rehabilitation and reintegration within the community
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Annual Staff Awards

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group .

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.