Night Supervisor, Hotel Du Vin

Hotel Du Vin; Poole; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Hotel Du Vin as a Night Supervisor, a pivotal role overseeing the hotel operations while delivering exceptional guest experiences. With competitive pay and numerous perks, this position is an opportunity for career progression and skill development in the hospitality industry.

Benefits

Discounted staff room rates

Discounted dining rates

Fully funded Apprenticeship programmes

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Experience in a supervisory role within hospitality is advantageous.
• Strong communication and interpersonal skills needed.
• Ability to manage guest expectations and maintain brand standards.

Responsibilities

• Oversee hotel operations during night hours.
• Manage guest expectations and ensure high service standards.
• Lead and develop a team towards achieving hotel goals.

Skills

High Standards

Customer Service

Leadership

Job description

Night Supervisor, Hotel Du Vin
Hotel du Vin Poole
Permanent Contract
£12.68 per Hour plus TRONC
40 Hours per Week

Get paid for doing what you love, enjoy loads of perks and benefits, learn something new, and build a career with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile every day by delivering exceptional service? Do you want to be part of something different, working with the best food, drink, and a brand you will be proud of? We love Food, Wine, and Cocktails—almost as much as you do!

The Night Supervisor plays a key role in overseeing the hotel operations from sundown to sunrise. This hands-on role involves managing guest expectations and ensuring the standards of our brand are maintained.

We create memorable experiences that guests will never forget. This could be your next step into a management position within Hotel Du Vin—we actively encourage internal development and progression, Onwards and Upwards.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms starting from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes to support your career development.
• High Street Discounts on various shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans covering dental, optical, medical, and more, from just £5 per month.
• Referral schemes paying up to £1500 for recommending new colleagues.
• A professional uniform that looks sharp and modern.
• A Wellness & National Campaign Days Calendar promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
• Access to Wagestream, allowing instant access to your earned wages, real-time wage tracking, and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme offering free, confidential advice 24/7 for you and your family.

Our Sustainability Goals include:

• Using 100% renewable energy, mainly from UK Wind Farms.
• Recycling at least 70% of hotel waste, driven by staff efforts and our Sustainability Council.
• Switching to chemical-free cleaning systems in bedrooms and public areas, and eco-friendly kitchen systems.
• Encouraging volunteering for sustainable charities two days per year, paid.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.