Night Supervisor

Olde Bell; Maidenhead; On-site; GBP 20,000 - 25,000; Full time

Job summary

The Olde Bell, a historic inn in Maidenhead, is seeking a Night Team Member to ensure guest satisfaction during late hours. In this role, you'll manage check-ins, handle guest requests, and maintain security. Ideal candidates are friendly, detail-oriented, and thrive in a night shift environment.

Benefits

Discounted hotel room rates for you and friends & family

An additional day off for your birthday

Enhanced maternity, adoption, & shared parental leave

Course sponsorship opportunities

£250 referral bonus for each friend referred

Flexible working arrangements

Wagestream - choose how and when you get paid

Life insurance

Employee Assistance Programme

Free meals on duty

Qualifications

• Comfortable working late hours, preferably a natural night owl.
• Friendly and welcoming demeanor.
• Detail-oriented, especially in audits and reports.

Responsibilities

• Welcome guests and assist with check-ins and check-outs.
• Handle night audits and ensure organization for the morning team.
• Monitor safety and security through regular checks.

Skills

Attention to detail

Team player

Adaptability

Customer service

Reliability

Job description

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At RBH, we believe our people are our biggest assets and understand the value of putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.

OUR HOTEL

As one of the oldest inns in the world, The Olde Bell is a unique establishment that has captured the essence of English hospitality.

The Re-Invention Of The Traditional Inn

As one of the oldest inns in the world, The Olde Bell, BW Signature Collection by Best Western, is a unique venue with chic tableware, divine textiles, and simple understated luxury.

Guests ranging from London glitterati to those seeking a classic country retreat can expect a sublimely chic experience whether they choose to eat, drink, host, or sleep at our medieval inn.

OUR BENEFITS

We offer a comprehensive benefits package designed to support our team:

• Discounted hotel room rates for you and your friends & family
• An additional day off for your birthday
• Enhanced maternity, adoption, & shared parental leave
• Course sponsorship opportunities
• Refer a Friend scheme (earn £250 for each referral, up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life insurance
• Employee Assistance Programme
• Social and wellness events throughout the year
• Free meals on duty, saving you over £1000 per year

And much more!

AN EVENING IN THE LIFE OF A NIGHT TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• If you're a night owl who loves the quiet buzz of late hours, join our team to keep the hotel running smoothly while the world sleeps!
• Welcome late-arriving guests with a friendly smile and assist them with check-ins, check-outs, and other needs.
• Handle night audits and end-of-day reports, ensuring everything is organized for the morning team.
• Be the go-to for guest requests during the night, such as room service or extra pillows, providing comfort in the early hours.
• Keep the lobby and public areas tidy and welcoming, preparing the hotel for a fresh start each morning.
• Monitor safety and security through regular checks to ensure guests enjoy a peaceful night.
• Coordinate with the early morning team to hand over a seamless shift, ensuring readiness for the day ahead.

WHAT WE NEED FROM YOU

• A natural night owl comfortable working late hours.
• Friendly and welcoming, ready to provide service with a smile—even at 3 a.m.
• Good with numbers and detail-oriented, especially when handling audits and reports.
• Reliable and calm under pressure, capable of managing guest needs and unexpected situations.
• A team player who can work independently and set the stage for a smooth morning start.
• High energy and adaptability, thriving in the quiet but active night shift environment.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive, people-first culture. If you require reasonable adjustments at any point during our process, please contact us.