Night Supervisor

Hamilton Mayday; Broadway; On-site; GBP 30,000 - 34,000; Full time

Job summary

An award-winning hotel is seeking a dedicated Night Supervisor to ensure seamless overnight operations. This role involves managing guest logistics, handling billing, and preparing for breakfast while maintaining a high standard of service. The ideal candidate will be organized, friendly, and proactive, with a strong understanding of safety practices and fire safety knowledge. Join a fantastic Front of House team in a luxurious woodland setting, where your contributions will enhance the guest experience in a unique environment. If you thrive in a dynamic setting and enjoy hands-on tasks, this opportunity is perfect for you.

Benefits

Live-in accommodation

Gratuities included in salary

Qualifications

• Experience with fire panels and first aid training is essential.
• Strong understanding of health, safety, and security best practices.

Responsibilities

• Manage overnight guest logistics and billing tasks.
• Assist in setting up for breakfast and provide late bar service.

Skills

Organizational Skills

Customer Service

Teamwork

Self-Motivation

Communication Skills

Fire Safety Knowledge

First Aid Training

Health and Safety Awareness

Driving Skills

Job description

We are looking for an organized and professional Night Supervisor to join a fantastic Front of House team at an award-winning hotel.

As a Night Supervisor, you will be responsible for ensuring the smooth operation of overnight activities at The Hotel. Your duties will include managing guest logistics, handling overnight tasks such as billing, tidying, and restocking, as well as assisting in setting up for breakfast. You may also need to address guest requests during the night and provide late bar service when necessary.

The Hotel features nearly 70 rooms in a luxurious yet rustic woodland setting, including treehouses, cabins, shepherd huts, and traditional hotel rooms. The hotel has been awarded four AA red stars and boasts a seafood restaurant, a delectable pizza menu, and beautiful lounge and bar areas.

Your working hours will be from 11 PM to 7 AM, typically including weekends, as this is our busiest time.

The ideal candidate will:

1. Be a versatile individual who enjoys hands-on tasks and completing them to a high standard.
2. Be friendly and helpful by nature.
3. Be organized and efficient, capable of managing the night's workload.
4. Be self-motivated and proactive.
5. Be a true team player, communicating clearly and professionally with everyone.
6. Have experience with fire panels.
7. Be first aid trained/experienced.
8. Have a strong understanding of health, safety, and security best practices.
9. Hold a full, clean UK driving license, as driving our estate vehicles is part of the role.

Salary: Up to £33,076 (comprising a £30,578 basic salary plus gratuities)
Live in available

INDLP