Night Supervisor

Doyle Collection; Bristol; On-site; GBP 25,000 - 32,000; Full time

Job summary

A hotel group in Bristol is seeking a Night Supervisor to ensure the safety of guests and manage the Front Office team during night shifts. The ideal candidate will have hotel experience as a Night auditor or supervisor, with a focus on attention to detail and customer service. The role includes overseeing nightly reports and preparing for the next day's arrivals. Competitive benefits include meal discounts and personal development training.

Benefits

Free meals on duty

50% discount when dining

Discounted hotel rates

Training for personal development

TripAdvisor incentives

Upselling incentives

Cycle to work scheme

Discounts in selected stores

Company pension

Life Insurance

Qualifications

• Experience working as a Night auditor/supervisor within a hotel environment.

Responsibilities

• Oversee safety and security of guests overnight.
• Assist in managing the Front Office team during night shifts.
• Ensure a warm, efficient and courteous welcome and departure.

Skills

Attention to detail

Customer focus

Reliability

Job description

Overview

As a Night Supervisor you will be responsible for the safety and security of our guests overnight and will help manage the Front office team during this time. You will be warm and welcoming, providing the guest with an efficient and courteous welcome and departure, whilst also working behind the scenes to oversee the completion of nightly reports and prepare for the next day arrivals. The ideal candidate will have experience working as a Night auditor/supervisor within a hotel environment. Attention to detail, reliability and a customer focus is vital to your success in this role.

Responsibilities

• Oversee safety and security of guests overnight and assist in managing the Front Office team during night shifts; ensure a warm, efficient and courteous welcome and departure; oversee nightly reports and prepare for next day arrivals.

Qualifications

• Experience working as a Night auditor/supervisor within a hotel environment; attention to detail, reliability and a customer focus.

Benefits

• Free meals on duty
• 50% discount when dining with The Doyle Collection
• Discounted rates when staying in our hotels
• Training dedicated to personal development
• TripAdvisor Incentives
• Upselling incentives
• Cycle to work scheme
• Discounts in selected stores and online shops
• Company pension
• Life Insurance

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.