Night Supervisor

RBH; Aberdeen City; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking hospitality company as a Night Team Member! This role is perfect for night owls who thrive in a quiet yet active environment. You'll be the friendly face welcoming guests, managing check-ins, and ensuring the hotel runs smoothly while the world sleeps. With a strong focus on customer service and attention to detail, you'll handle nightly audits and guest requests with ease. Enjoy a supportive workplace that values its employees, offers flexible working arrangements, and a comprehensive benefits package. If you're ready to make a difference during the night shift, this opportunity is for you!

Benefits

Discounted hotel room rates

Additional day off for birthday

Enhanced maternity and parental leave

Course sponsorship

30% F&B discount

Refer a Friend scheme

Flexible working arrangements

Wagestream payment options

Life insurance

Employee assistance programme

Qualifications

• Comfortable working night shifts and managing guest requests.
• Detail-oriented for handling nightly audits and reports.

Responsibilities

• Handle check-ins and check-outs for late-arriving guests.
• Monitor safety and security through regular checks.
• Keep lobby and public areas tidy and welcoming.

Skills

Customer Service

Attention to Detail

Reliability

Teamwork

Adaptability

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Our Benefits

You will have access to a benefits package we believe truly works for our people

1. Discounted hotel room rates for you and your friends & family
2. An additional days leave for your birthday
3. Enhanced Maternity, adoption & shared parental leave
4. Course Sponsorship
5. 30% F&B discount at RBH hotels
6. Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
7. Flexible working arrangements
8. Wagestream - choose how and when you get paid
9. Life Insurance
10. Employee Assistance Programme
11. Social and wellness events and activities all year round
12. Free meals on duty saving you over £1000 per year
    
    

And much much more!

AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL

What you'll be doing...

1. Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
2. Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
3. Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
4. Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
5. Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
6. Cleaning and Setting the Hotel Meeting Rooms as per standards.
7. Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
8. Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
   
   

What We Need From You

1. A natural night owl who’s comfortable working through the late hours.
2. Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
3. Good with numbers and detail-oriented, especially when handling nightly audits and reports.
4. Reliable and calm under pressure, able to manage guest needs and unexpected situations.
5. Team player who can work independently, setting the stage for a smooth start in the morning.
6. High energy and adaptability, thriving in the quiet but active world of night shifts.
   
   

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.