Night Shift Team Leader Welham Green Service & Support

Hgvtraders; Glasgow; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Night Shift Team Leader to join their dynamic team. This role involves overseeing workshop operations, providing technical support, and ensuring the highest standards of vehicle maintenance and repair. With a focus on teamwork and efficiency, you'll lead a skilled group of technicians to deliver exceptional service. The company offers a comprehensive benefits package, including generous holiday allowance, medical insurance, and a pension scheme. If you're passionate about the automotive industry and have strong leadership skills, this is an exciting opportunity to make a significant impact in a thriving environment.

Benefits

30 days holiday including Bank Holidays

Auto-enrolment Pension Scheme

Medical insurance discounted scheme

Referral bonus

Discounted days out

Retail discounts

Salary Finance

Family & Friends Discounted Car Scheme

On-site Mental Health First Aiders

Uniform provided

Qualifications

• 5+ years in a service workshop with diagnostic skills.
• Experience in supervising a workshop team and vehicle servicing.

Responsibilities

• Provide technical support and ensure first-time repair success.
• Supervise workshop operations and manage team performance.

Skills

Diagnostic Skills

Customer Relations Skills

Supervisory Skills

Vehicle Maintenance and Repair

Administrative Knowledge

Education

City & Guilds / NVQ Level 3 in Vehicle Maintenance and Repair

Recognized Apprenticeship in Motor Trade

Job description

Night Shift Team Leader

Motus Truck & Van have an exciting opportunity for a Workshop Team Leader (Night Shift) to join their fabulous team in Welham Green.

We are offering an excellent salary package plus company benefits and continuous Mercedes-Benz training.

Motus Truck & Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire & Essex, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes.

Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and much more.

Do you have. .

• At least 5 years practical experience in a service workshop?
• Senior Technician experience with diagnostic skills and thorough understanding of Mercedes-Benz Vehicles?
• Experience with volume work?
• Able to work within a team?

If your answers are YES… then you may be the person we have been looking for!

Our Company Benefits:

When you join Motus Truck & Van from Day 1 you'll have access to a comprehensive benefits package including:

• Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of service
• Auto-enrolment Pension Scheme with employer contribution
• Medical insurance discounted scheme
• Referral bonus if you introduce your friends
• Discounted days out with family and friends
• Retail discounts saving £££'s on shopping and dining out
• Salary Finance
• Family & Friends Discounted Car Scheme
• On-site Mental Health First Aiders
• Discounted Healthcare Scheme
• X2 basic salary Life Assurance
• Uniform provided

What will you be doing?

• Responsible for providing technical support to team members as and when required in order to assist in achieving a satisfactory level of first time repair
• To ensure that technicians are working at acceptable levels during shifts to achieve optimum use of available man-hours
• Reporting any lateness/unauthorised absence to the Workshop Manager
• To report any issues which may arise of a disciplinary nature to the Workshop Manager
• To ensure that work is issued and completed to the agreed deadlines reporting any concerns to incoming team leaders prior to handover, and informing the Workshop Manager of any issues arising as appropriate
• To carry out random quality checks on team members work reporting accordingly to the Workshop Manager
• To assist the Workshop Manager and General Service Manager with planning relevant training programmes for team members to ensure that development is in line with departmental policy
• To ensure that the workshop is kept clean and tidy during shift working hours and to observe the relevant Health & Safety Regulations
• To properly supervise the workshop team and to develop and train subordinates to achieve the highest possible levels of performance
• To monitor workshop loading and ensure continuity
• To receive customers and their vehicles, discuss and confirm their requirements and examine the vehicles to determine their condition
• To supervise the flow of work into the workshop, allocating work as required and maximising the use of available resources
• To ensure that collection and delivery drivers operate to schedule and meet customer and workshop expectations
• To ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule
• To ensure that requested work is completed on time and to the expected standards
• To ensure that invoicing is accurate and completed on time
• To ensure that job extensions are properly authorised, processed and that customers are kept fully informed of changes to costs and expected completion times/dates
• Ensure that proper use is made of technical information and that it is maintained up to date
• To monitor and enforce time control of team members
• To ensure that vehicles are properly handed over to customers, including invoice explanation and advising future requirements
• To participate in follow up procedures

Monday – Friday - 9:00pm until 6:30am

Who are we looking for?

The successful candidate will have:

• A relevant formal qualification (City & Guilds / NVQ Level 3 in Vehicle Maintenance and Repair) with a proven track record in vehicle repair and servicing
• The ability to follow instructions and procedures
• A full UK driving licence
• Completed a recognised apprenticeship in the motor trade.
• At least one years supervisory experience in a service workshop.
• Good basic administrational knowledge.
• Should possess good customer relations skill to adapt to customers individual requirements whilst safeguarding the Company's interest.
• Should possess a calm and even temperament.

Additional Benefits

• Company Pension
• Bonus Scheme
• Company Car

About the Company

Here at Motus Truck & Van we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Truck & Van wants to be part of your future.

Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Truck & Van we encourage All to apply and are on the lookout for candidates who act with integrity. Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for.

As an equal opportunity employer, we do not discriminate and are committed to providing equal opportunities, a fully inclusive work environment and fairness for all.

Motus Truck & Van is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely based on skills and experience.