Night Shift Store Leader - Flexible Hours & Growth

TESCO UK; Manchester; On-site; GBP 21,000 - 23,000; Full time

Job summary

Tesco UK in Manchester is seeking a Night Shift Lead to guide store operations and customer service during late hours. You will supervise a team, ensure safety, and maintain store standards while delivering a great customer experience.

This role offers flexibility, minimum guaranteed hours, and opportunities to grow within Tesco. You will coordinate with colleagues across departments, adapt to changing needs, and model exemplary service every shift.

Qualifications

• Experience in a team lead or management role in fast-paced retail.
• Ability to deliver excellent customer service and lead by example.

Responsibilities

• Lead the team to deliver a great in-store customer experience.
• Collaborate across store areas and support day-to-day queries.
• Foster positive, inclusive relationships to boost team performance.
• Proactively lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, give feedback, model great service.
• Stay curious and seek ways to better serve customers and communities.
• Be a strong role model delivering outstanding customer service.
• Build lasting relationships to create an inclusive team.
• Communicate clearly using varied methods to keep the team informed.
• Motivate and inspire the team to achieve results.

Skills

Team leadership

Customer service

Retail operations

Communication

Tools

POS systems

Job description

Tesco UK in Manchester is seeking a Night Shift Lead to guide store operations and customer service during late hours. You will supervise a team, ensure safety, and maintain store standards while delivering a great customer experience.

This role offers flexibility, minimum guaranteed hours, and opportunities to grow within Tesco. You will coordinate with colleagues across departments, adapt to changing needs, and model exemplary service every shift.