Night Shift Store Assistant – Customer Focus

Sainsbury's Digital, Tech and Data; East Grinstead; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Discount card

Holiday entitlement

Enhanced Family Leave

Pension and life cover

Sainsbury’s share schemes

Wellbeing resources

Job summary

Sainsbury's is seeking a Night Customer Assistant to help keep our stores running smoothly, energising the shop floor and serving customers in a fast-paced environment. You’ll work as part of a friendly team, handle a variety of product types, and look after shelves, stock movement, and checkout support once trained.

The role requires resilience, flexibility to work nights, and a commitment to great customer service. Benefits include discounts and wellbeing resources.

Qualifications

• Friendly and welcoming attitude with genuine enthusiasm for delivering for customers.
• Willingness to work nights, energy, resilience and ability to handle physically demanding tasks.
• Committed team player who thrives in a fast-paced environment and supports colleagues.
• Flexibility and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve service.
• Confident learning to use new digital tools and technology to do the job brilliantly.
• Pride in work with good attention to detail and maintaining a clean, tidy workspace.

Responsibilities

• Getting the store ready for the day ahead by filling shelves and working at a steady pace during the night.
• Keeping the workspace tidy and ensuring aisles are clean and presentable for customers the next day.
• Collecting and moving stock safely from the warehouse to the shopfloor, including heavy equipment.
• Working across different parts of the store, including chilled and frozen areas.
• Using equipment, handsets and digital systems to complete tasks accurately and safely.
• Helping in other areas when needed, such as picking online orders or serving customers at checkouts after training.

Job description

Sainsbury's is seeking a Night Customer Assistant to help keep our stores running smoothly, energising the shop floor and serving customers in a fast-paced environment. You’ll work as part of a friendly team, handle a variety of product types, and look after shelves, stock movement, and checkout support once trained.

The role requires resilience, flexibility to work nights, and a commitment to great customer service. Benefits include discounts and wellbeing resources.