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A leading online pharmacy in Leicester is seeking a Night Shift Manager to oversee operations, manage a large warehouse team, and ensure high service levels. The ideal candidate has strong leadership skills and a robust background in continuous improvement. The role requires proficiency in Excel and WMS systems, with a commitment to supporting team development. This position offers a salary of £45,000 - £50,000 per annum, alongside extensive benefits including hybrid working and generous leave policies.
Role: Night Shift Manager
Location: Leicester (LE67)
Salary: £45,000 - £50,000 DOE per annum plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: 42.5 hours per week, Monday to Friday 2200 - 0700 (with occasional weekends)
Do you want to work for the nation's largest online pharmacy ensuring excellence for all our patients? We're a market leader in the pharmacy world, with 25 years' experience, helping over 1.4 million patients in England manage their NHS prescriptions from request through to delivery.
We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider.
Manage costs and ensure that they are controlled as efficiently as possible whilst also delivering the highest levels of accuracy and customer/patients' service
Effectively plan and execute labour requirements in a high-volume environment, in conjunction with forecasted volumes, utilising agency staff when required
Drive continuous improvement within the facility ensuring adherence to all legal, ethical, professional and company requirements
Provide training, development and performance reviews of your team and support them with appropriate feedback when required
Engage your team of people by delivering daily team briefings and debriefings to ensure the performance and welfare of the team is as high as possible
Monitor and report KPI's, SLA's and performance metrics
Report all near misses, accidents, and incidents in compliance of HSE and company policies
Working with key teams across the business (customer service, purchasing, clinical & pharmacists)
Proven experience at Senior Manager level, and in managing and developing a large warehouse team (including managing team leaders/supervisory level staff in a high volume environment) - a formal management qualification would be highly desirable
Role model who leads by example and is able to motivate and coach team members
Experience/involvement in continuous improvement projects and implementing new processes
Experience of working under pressure, delivering against tight deadlines in a highly accurate environment
Ability to use Excel and WMS Systems at a proficient level
Must be willing to participate in NVQ Level 2 Dispensing Assistants Course when made available
Numerate, literate and strong written and verbal communication skills
Tenacious, professional and driven to succeed
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.