Night Shift Lead Manager — Store Leadership & Growth

Tesco; Sudbury CP; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague discount

Wellbeing services

Pension with matching

Green Car salary sacrifice

Cycle to work

Job summary

Tesco Sudbury is seeking a Lead Manager to steer a busy store department, lead on-shift operations, and drive excellent customer service. You will mentor teams, uphold standards, and manage routines to support overall store performance.

The role emphasizes developing people, coaching colleagues, and delivering results in a fast-paced retail environment, with flexible working options and comprehensive benefits.

Qualifications

• Proven leadership experience in retail or fast-paced customer-focused environments.
• Ability to coach and develop colleagues and managers to perform at their best.
• Strong focus on delivering excellent customer service and driving store performance.

Responsibilities

• Leading a key store department and acting as the senior leader on shift, ensuring excellent service for customers and colleagues.
• Driving sales, standards, safety, and compliance while improving routines and ways of working.
• Leading from the shop floor, coaching and developing colleagues and managers to perform at their best.
• Building a strong team by spotting talent and providing clear feedback for growth.
• Championing Tesco products, services, and community involvement to create an engaging store environment.
• Ensuring smooth daily operations with the right people in the right place at the right time.

Skills

Leadership

People management

Customer service

Coaching

Team building

Decision making

Adaptability

Job description

Tesco Sudbury is seeking a Lead Manager to steer a busy store department, lead on-shift operations, and drive excellent customer service. You will mentor teams, uphold standards, and manage routines to support overall store performance.

The role emphasizes developing people, coaching colleagues, and delivering results in a fast-paced retail environment, with flexible working options and comprehensive benefits.