Night-Shift Food Customer Assistant – £3 Extra per Hour

Marks and Spencer; Wilmslow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks and Spencer (M&S) in Wilmslow seeks a Customer Assistant for our Food section. This frontline role requires resilience, delivering five-star service at pace and confidently recommending new food products to customers.

You'll be a brand ambassador who thrives under pressure, uses Sparks App and in-store devices, and is flexible to work across store areas to meet customer demand and ensure a seamless customer experience.

Qualifications

• Experience delivering high-quality customer service in a fast-paced retail environment.
• Ability to stay calm and focused during peak times and handle challenging situations.
• Comfort with using digital tools to enhance the customer experience.

Responsibilities

• Provide five-star service at pace to customers in the Food section.
• Promote and sell new food products, acting as a brand ambassador.
• Work across different store areas to meet customer demand.
• Utilise Sparks App and in-store devices to assist customers.

Skills

Customer service

Teamwork

Flexibility

Digital literacy

Tools

Sparks App

In-store devices

Job description

Marks and Spencer (M&S) in Wilmslow seeks a Customer Assistant for our Food section. This frontline role requires resilience, delivering five-star service at pace and confidently recommending new food products to customers.

You'll be a brand ambassador who thrives under pressure, uses Sparks App and in-store devices, and is flexible to work across store areas to meet customer demand and ensure a seamless customer experience.