Night Shift Customer Service Associate — Flexible Hours

Tesco; Merthyr Tydfil; On-site; GBP 14,000 - 19,000; Part time

Benefits offered by this job

Holiday 20–22 days + personal day

Flexible working from day one

Colleague Clubcard discounts

Wellbeing resources

Life cover

Pension with employer contributions

Cycle to work scheme

Uniform provided

Job summary

Tesco seeks a store colleague to deliver great customer service during shift hours, including late nights. You will learn products, assist customers, and support store operations across service, picking and replenishment areas. You will work with a diverse team in a fast-paced environment and represent Tesco values daily.

You must be at least 18, with a passion for service, reliability, and teamwork. The role offers flexible hours starting at 12 hours per week with a minimum of 16 hours

Qualifications

• Passion for delivering great service.
• Ability to build rapport with customers.
• Take initiative and make decisions in customers’ interests.
• Work well within a team and communicate openly.
• Represent the Tesco brand positively.

Responsibilities

• Know your customers and serve them with passion and pride.
• Be knowledgeable about products and services in-store.
• Work across service, picking and replenishment areas as needed.
• Follow training to work safely and effectively.
• Make decisions that meet customer needs and deliver timely service.
• Participate in seasonal, community and charity events to create an inclusive atmosphere.
• Understand store performance and contribute to delivering service, sales and waste reduction.
• Handle products with care to maintain quality for customers.
• Represent Tesco values and policies in daily work.
• Occasionally accept deliveries into the store.

Skills

Customer focus

Communication

Initiative

Teamwork

Brand ambassador

Job description

Tesco seeks a store colleague to deliver great customer service during shift hours, including late nights. You will learn products, assist customers, and support store operations across service, picking and replenishment areas. You will work with a diverse team in a fast-paced environment and represent Tesco values daily.

You must be at least 18, with a passion for service, reliability, and teamwork. The role offers flexible hours starting at 12 hours per week with a minimum of 16 hours