Night Shift Customer Assistant — Energetic Team Player

Sainsbury's; Bishop's Stortford; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Nightshift premium

Discount card

Holiday entitlement

Pension and life cover

Sainsbury’s share schemes

Wellbeing & support programs

Job summary

Sainsbury's is seeking a Customer Assistant for night shifts to help keep our stores running smoothly. You’ll work in a fast-paced environment, stock shelves, assist customers, and collaborate with colleagues to deliver excellent service while maintaining safety and efficiency.

The role emphasizes energy, resilience, and a willingness to adapt to overnight hours, with a focus on customer experience and meeting store standards. Training is provided.

Qualifications

• Friendly and welcoming, with a genuine enthusiasm for delivering for customers.
• Working nights takes energy, resilience and a hands-on approach, so you will be ready to work in a physically demanding role.
• Committed team player who thrives in a fast-paced environment and is always willing to support colleagues and work together.
• Flexibly and willingness to work across the store and take on new challenges.
• Open to learning, developing and trying new things to improve our service.
• Confident learning to use new digital tools and technology to do your job brilliantly.

Responsibilities

• Getting the store ready for the day ahead by filling shelves, working at a good steady pace throughout the night and being prepared to work with a variety of product types.
• Keeping your workspace tidy for other colleagues and making sure our aisles are clean, presentable and ready for our customers the next day.
• Collecting and moving stock safely from the warehouse to the shopfloor, including heavy equipment and containers.
• Working across different parts of the store, which could include chilled and frozen areas.
• Using equipment, handsets and digital systems to complete your work accurately and safely.
• Helping in other areas when needed, which could include picking online orders or serving customers at checkouts once you’re trained and confident.

Skills

Customer service

Teamwork

Night shift

Job description

Sainsbury's is seeking a Customer Assistant for night shifts to help keep our stores running smoothly. You’ll work in a fast-paced environment, stock shelves, assist customers, and collaborate with colleagues to deliver excellent service while maintaining safety and efficiency.

The role emphasizes energy, resilience, and a willingness to adapt to overnight hours, with a focus on customer experience and meeting store standards. Training is provided.