Night Security Guard

Merlin Entertainments Group; Chertsey; On-site; GBP 60,000 - 80,000; Full time

Job description

What you'll bring to the team

Night Security Guard

Location: Thorpe Park

Hours: Full time, part time, weekends & holidays

Contract Type: Seasonal, until November 2025

You will be a part of the team which plays a pivotal role in ensuring guests' safety and enjoyment for millions of guests at Thorpe Park. We promote a proactive and diverse culture delivering great customer service to all our guests whilst ensuring the safety of our guests, staff, and assets at the Resort!

This role will encompass numerous aspects of Site Security. Depending on business needs, there may be times where you may be requested to support our wider day operation. The Security team at Thorpe Park also works closely with the local authorities to carry out various operations whilst keeping everyone’s safety at the forefront of our business.

The Night operation focus includes control room duties as well as patrolling and securing the wider site. You may also man our Gatehouse, being the first point of contact for site visitors such as contractors or staff.

Responsibilities:

• Maintain a high level of site security for all visitors, guests, and external contractors.
• Provide a high level of customer service by being the first point of contact for our visitors and contractors. This will be done in line with company values ensuring targets are always met whilst remaining professional.
• Obtain an in-depth park knowledge to carry out fire alarm checks, building lockdown, and other safety checks across the Resort in the context of Site Security.
• Respond to potential intruders in a professional and timely manner, liaising with the wider Security Department as required.
• Follow and adopt all company policies including Health and Safety.
• Maintain regular, clear communication with the Day and Night Control team and members of the Management team at all times.
• Ensure any technical issues are immediately reported and escalated in the correct fashion.
• Carry out personnel and vehicle searches on entrance and exit of site.
• Carry out both internal and external patrols of the site, as well as extended property.

Qualifications & Experience

• Show us you’re guest obsessed by being positive and helpful.
• Go together to show our guests that you care!
• High level of personal presentation and standards.
• Experience in Site Security and/or Security Personnel.
• Previous Night Experience.
• Must have an SIA Door Supervisor Licence.

Benefits

• Merlin Magic Pass: 20 free tickets for you, your family, and friends to enjoy all of our Merlin Attractions across the world!
• 25% discount in our retail shops and restaurants.
• 40% discount online off LEGO, and much more!
• Free bus from Staines station for all employees.
• Fortnightly pay.
• Free staff parking.
• Ongoing training & development to have a longer-term career in Merlin.
• Access to Perks at Work which includes 30,000+ national & local employee discounts.

If you have any questions or if you require any reasonable adjustments because of a disability or medical condition, please contact us by email at [e-mail] and one of the team will get back to you as soon as possible.

Pay Range

Compensation between GBP £12.92/Hr.