Night Room Service Waiter

Sea Containers London; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A vibrant lifestyle hotel in London is seeking a Night Room Service Waiter to provide warm and efficient service during night hours. The ideal candidate will manage in-room dining orders, maintain service areas, and collaborate effectively with other hotel departments. Benefits include competitive pay, complimentary stays at Lore Group hotels, and various employee discounts. Join us to support exceptional guest experiences.

Benefits

6 complimentary nights per year at any Lore Group hotel

50% Employee discount at partner hotels

Health Cash Plan contributions

Free meals on duty

Quarterly employee awards and company events

Qualifications

• Previous experience in a similar role preferred.
• Excellent communication skills.
• Ability to work independently during night hours.

Responsibilities

• Take and deliver in-room dining orders during night hours.
• Set up, clear, and maintain service areas.
• Provide professional and friendly service to guests.
• Collaborate with kitchen and front office teams.
• Maintain awareness of guest preferences.

Job description

A lifestyle hotel located on London's vibrant South Bank, Sea Containers London features over 359 bedrooms, award-winning dining outlets, and a dynamic atmosphere where glamour meets brutalism. It offers a unique experience with bold design, riverside views, and lively dining options. We are seeking a Night Room Service Waiter to provide warm, discreet, and efficient service to our guests during night hours.

Responsibilities:

1. Take and deliver in-room dining orders during night hours, ensuring accuracy and presentation.
2. Set up, clear, and maintain service areas to high standards.
3. Anticipate guest needs and provide professional, friendly service.
4. Collaborate with kitchen and front office teams to meet special requests.
5. Maintain awareness of guest preferences and hotel standards for seamless service.

Salary and Benefits:

£13.65 + tronc, plus benefits including:

• Guest experience including dinner and drinks
• 6 complimentary nights per year at any Lore Group hotel
• Employee & Immediate Family Rates
• Friend and Family Rates at Lore Group hotels
• 50% Employee discount and 25% Friends & Family discount at partner hotels
• Discounts in Lore Group restaurants, bars, spa, and cinema
• Health Cash Plan contributions
• Life Assurance
• Length of service incentives
• Bespoke training programs
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loans
• Quarterly employee awards and company events
• Employee assistance program

At Sea Containers London, we are committed to developing our employees' skills and supporting their career growth, ensuring an extraordinary guest experience.