Night Replenishment, Supermarket Assistant

John Lewis Partnership; Truro; On-site; GBP 40,000 - 60,000; Part time

Job summary

Join a leading company as a Supermarket Assistant in Truro, where you'll provide exceptional service and support in a dynamic retail environment. Your role will involve stock management, fulfilling customer orders, and maintaining a safe workspace. With a focus on quality and service, you'll contribute to a brand that values its Partners and customers alike.

Qualifications

• Communication skills to work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment to ensure shelves are full.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.

Skills

Communication skills

Job description

ABOUT THE ROLE

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

Alongside the great service you provide to our customers, your role will involve a variety of shop-keeping related tasks to keep the operation running efficiently and productively. Responsibilities include:

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

To learn more about this role, please copy and paste this link into a new browser window: https://www.youtube.com/watch?v=bXt8KKlnSWs

Closing Date: May 25, 2025

Pay: £12.40 Hourly

Contract Type: Temporary

Hours of Work: Varied hours of full time night work (37.5 hours per week) across seven days to include weekends between the hours of 21:00 - 07:00

Job Level: Partnership Level 10

Where You'll Be Working: Truro (Waitrose & Partners), Tregurra Park, Truro, Cornwall, TR1 1RH

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail, continuously innovating, adapting, and diversifying. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and responsibility for our success. We use our voices to contribute, work together through challenges, and uphold our values of kindness and respect.

We foster an environment where everyone can be themselves and thrive, growing individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

Some roles require pre-employment vetting (including DBS checks). If needed, you will be informed and given details during recruitment. We encourage quick completion of any vetting documents to avoid delays. DBS checks will be carried out by a registered third-party body, and financial probity checks may also be required for some roles.

We recommend applying promptly, as vacancies may close early if we receive many applications.

We support flexible working arrangements such as flexible hours, job sharing, or shorter contracts. Please discuss this with the hiring manager during your interview.