Night Replenishment, Supermarket Assistant

John Lewis Partnership; Truro; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading employee-owned business as a Supermarket Assistant, where you will provide exceptional service and support to customers. Your role will include stock replenishment, fulfilling online orders, and maintaining a tidy working environment. This full-time position offers varied hours across seven days, with a focus on teamwork and customer satisfaction.

Qualifications

• Ability to work effectively as part of a team.
• Strong interest in food and drink trends is a plus.

Responsibilities

• Ensure shelves are stocked and products are in the right place.
• Fulfill online customer orders for delivery.
• Reduce wastage by following product due diligence.

Skills

Communication skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
3. Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
4. Working with the wider shop team to support when needed including; checkout support, managing Click & Collect orders, fulfilling on-demand customer orders and more.
5. Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

Varied hours of full-time night work (37.5 hours per week) across seven days to include weekends between the hours of 21:00 - 07:00.

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and responsibility, using our voices to contribute to our success, working through good and challenging times, and treating everyone with kindness and respect.

We aim to create an environment where everyone can be themselves and thrive, growing individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles are subject to pre-employment vetting (including DBS checks). You’ll be informed if this applies and should complete any required documents promptly.
• Vacancies may close early if we receive a high number of applications.
• We support flexible working arrangements, including flexible or compressed hours, job sharing, or shorter contracts. Discuss these options with the hiring manager during your interview.