Night Replenishment, Supermarket Assistant

John Lewis Partnership; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company seeks a Supermarket Assistant in Southampton. The role involves stock replenishment, fulfilling online orders, and providing excellent customer service. Candidates should possess strong communication skills and a passion for food, with part-time hours available.

Qualifications

• Communication skills to work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment for shelves and customer orders.
• Maintaining a safe and tidy working environment.
• Managing customer orders and general shopkeeping tasks.

Skills

Communication

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Note: Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping direct to their doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to work effectively as part of a team and with customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to support the whole branch.

Part-time hours on a Saturday between 22:00-07:00 (7.25 hours weekly).

The partnership

We’re the largest employee-owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re focused on being brilliant at retail. We continue to innovate, adapt, and diversify. We are committed to price, quality, and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners, we share ownership and responsibility for our success. We use our voices to contribute, work together through challenges, and uphold our values of kindness and respect.

We foster an environment where everyone can be themselves and thrive, growing individually and collectively.

As Partners, we make all the difference. And, we all own it.

Important points to note:

• Some roles may require pre-employment vetting, including DBS checks. If required, you'll be informed and provided with information about the process. Completing vetting documents promptly is encouraged to avoid delays.
• Vacancies may close early if we receive a high number of applications, so we recommend applying promptly.
• We support flexible working arrangements to promote work-life balance, including flexible hours, job sharing, or shorter contracts. Discuss these options with the hiring manager during your interview.