Night Replenishment, Supermarket Assistant

Waitrose & Partners; Sidmouth; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking a Supermarket Assistant to enhance customer experiences through exceptional service and a passion for food. In this role, you will be pivotal in stock replenishment, fulfilling online orders, and maintaining a tidy environment. Join a dynamic team that values communication and teamwork, helping to foster customer loyalty and trust. This position offers flexibility and the opportunity to work in a supportive environment where your contributions are valued. If you are enthusiastic about food and enjoy working with people, this role is perfect for you!

Qualifications

• Good communication skills to work effectively as part of a team and with customers.

Responsibilities

• Stock replenishment to ensure shelves are full for customers.
• Fulfilling online customer orders for delivery.
• Reducing wastage by following product due diligence.

Skills

Good communication skills

Job description

About the role

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers! Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
• Fulfilling online customer orders ready for our drivers to deliver their shopping directly to customers' doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
• Supporting the wider shop team with various tasks including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Good communication skills to work effectively as part of a team and with customers.

Desirable skills/experience you may have

• Experience in a customer-facing role is advantageous.
• Interest and knowledge of current food and drink trends.
• Flexible approach to support the entire branch.

About The Partnership

We're the largest employee-owned business in the UK, home to our cherished brands John Lewis and Waitrose. As Partners, we share ownership responsibility and the rewards that come with it. We are committed to building a happier world, innovating, and diversifying while maintaining our focus on price, quality, and service.

We foster an inclusive environment where everyone is valued, treated with kindness and respect, and encouraged to be themselves and thrive. Together, we own the success of our Partnership.

Important points to note

• Some roles require pre-employment vetting, including DBS checks for successful candidates. We will inform you if this applies and provide guidance during recruitment.
• Vacancies may close early if we receive a high volume of applications, so we encourage prompt applications.
• We support flexible working arrangements, including flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during your interview.