Night Replenishment, Supermarket Assistant

John Lewis Partnership; Bury St Edmunds; On-site; GBP 20,000 - 24,000; Full time

Job summary

Join an established industry player as a Supermarket Assistant, where your passion for food and exceptional service will shine. In this full-time role, you'll work night shifts, ensuring our shelves are stocked and ready for customers while fulfilling online orders. Your communication skills will help you thrive in a team environment, and your drive to exceed customer expectations will enhance their shopping experience. This is a fantastic opportunity to be part of a dedicated team that values customer loyalty and satisfaction.

Qualifications

• Experience in a customer-facing role is welcomed.
• Strong interest in food and drink trends.

Responsibilities

• Ensure shelves are stocked and products are in the right place.
• Fulfill online customer orders for delivery.
• Maintain a safe and tidy working environment.

Skills

Communication Skills

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

1. Stock replenishment - ensuring our shelves remain as full as possible and products are in the right place at the right time for our customers.
2. Fulfilling online customer orders ready for our drivers to deliver their shopping directly to their doors.
3. Reducing wastage by following product due diligence and markdowns to those reaching their sell-by dates.
4. Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience you'll need

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience you may have

• Experience of working in a customer-facing role is welcomed.
• Up-to-date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

As a Supermarket Assistant, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't match - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime.

Full-time night hours (37.5 hours per week) working the shift 23:00-07:00 on Sunday, Monday, Thursday, Friday, and Saturday.