Night Replenishment Administration Leader

Northgate Vehicle Hire Careers; Newcastle upon Tyne; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Replenishment Manager to lead a dedicated team within a vibrant retail environment. This role is pivotal in ensuring efficient stock management and delivering exceptional customer service. You will be responsible for coaching your team, optimizing operations, and maintaining high standards of merchandising. With a focus on personal growth and development, this position offers a supportive environment where your leadership skills will shine. Join a forward-thinking company that values its employees and promotes a diverse and inclusive workplace.

Benefits

Company bonus scheme

Employee Assistance programme

Discounts on products

Free parking

Qualifications

• Proven experience managing teams in a retail environment.
• Strong communication skills to engage with all levels of the organization.

Responsibilities

• Deliver targeted replenishment and maintain stock availability.
• Lead the replenishment team to ensure exceptional customer service.

Skills

Team Management

Interpersonal Skills

Stock Management

Customer Service

Sales Experience

Education

Experience in Retail Management

Job description

General Information

Job Title: Replenishment Manager

Location: Newcastle

Pay: Competitive annual salary plus 12% management bonus

Contract Type: Permanent

Position Type: Full Time

Weekly hours: 38.5

Shift Pattern: 3 on 3 off

Fantastic benefits include free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts).

Description & Requirements

Location: Newcastle Airport

Working pattern: 3 on, 3 off, from 6pm until 6am

As a Night Replenishment Administration Leader within World Duty Free, you will be responsible for ensuring the delivery of an efficient and compliant replenishment and administrative operation through building effective stakeholder relationships and coaching leaders to deliver service and standards.

Working to maintain 98% stock availability, ensuring the space allocation of stock enables maximum operating efficiency and leading the team to follow effective stock rotation procedures to minimise loss.

You’ll also be responsible for the control and management of goods in, ensuring that stock is received in accordance with purchase order, in saleable condition and is recorded correctly to our in-house system.

Your responsibilities will include:

• Deliver the company service proposition through effective and targeted replenishment.
• Maximise day-to-day operations by proactively detasking service roles.
• Take personal responsibility for understanding business objectives and how to best deliver them.
• Demonstrate knowledge of marketing, merchandising, and space planning processes including Company display standards.
• Lead the replenishment team to deliver an efficient service of replenishment and visual merchandising that achieves an exceptional customer service experience.

What do you need to be a Replenishment Manager at World Duty Free?

• Experience in successfully managing a team within a retail customer service and sales environment.
• Excellent interpersonal skills and able to articulate clearly in English to all levels of the organisation.
• Experience in delivering administrative and replenishment related activity incorporating stock turnover and supporting delivery of budgeted sales and cost targets.

If you have experience within Replenishment and team management, a great eye for detail, strong leadership skills, and want to be part of an award-winning business, then we would love to hear from you.

World Duty Free will provide a full induction and comprehensive training to ensure the best start for you and your new role. You will work alongside some fantastic, experienced colleagues who will support your learning and encourage your growth and career development. In addition, as a replenishment leader, your benefits will include:

• Company bonus scheme.
• Employee Assistance programme – Confidential advice service to support our teams on a range of issues including personal & financial – your wellbeing is important to us!
• Discounts on products for our staff, family, and friends.
• Free parking.

We know that to be a great employer, we rely on thousands of colleagues being dedicated to coming to work every day with a smile and giving our customers exceptional service. For us to be a great employer, our aim is for you to be a part of our people promise, to be treated with respect, be engaged in your job, to grow your skills, and receive fair recognition and reward.

At World Duty Free, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your previous experience doesn’t align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles.

We are proud to be a Disability Confident employer, so if you have a disability, we can support you with adjustments that need to be made.

The application process:

After you have applied, we will review your CV. If you are selected, we will contact you to arrange a telephone interview; however, if you are unsuccessful, we will always email you to let you know. To ensure you don’t miss out on the opportunity, please make sure all contact details on your CV or application are correct and up to date. We look forward to speaking with you soon!