Night Receptionist - shift 11pm to 7am

Hilton Worldwide, Inc.; Southampton; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join Hilton as a Night Receptionist and be part of a team that creates exceptional guest experiences during night shifts. You will be responsible for welcoming guests, providing outstanding customer service, and ensuring the smooth operation of the front office. This role offers competitive pay, career development opportunities, and a variety of employee perks.

Benefits

Uniform provided

Free meals during duty

Career development programmes

Team Member Travel Program

High street discounts

28 days holiday (increasing yearly)

Free Parking

Subsidised Taxi Scheme

Tickets to cricket events

Qualifications

• Friendly and positive attitude.
• Eager to create memorable experiences for guests.
• Knowledge of room categories and hotel facilities.

Responsibilities

• Provide reception services for guests during night shifts.
• Complete required audits for hotel management.
• Ensure exceptional customer service from check-in to check-out.

Skills

Customer Service

Positivity

Teamwork

Job description

Job Description - Night Receptionist - shift 11pm to 7am (HOT0BN1X)

Job Description

Night Receptionist - shift 11pm to 7am (

Job Number:

HOT0BN1X )

Work Locations

Work Locations

: Hilton Southampton – Utilita Bowl Utilita Bowl, Botley Road, West End Southampton SO30 3XH

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Hourly rate of £12.43
• Uniform provided
• Free and healthy meals when on duty
• Grow your CareerPersonal Developmentprogrammes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
• Team Member Travel Program:discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts:with Perks at Work
• Holiday:28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Free Parking
• Subsidised Taxi Scheme
• Guest Experience Day after successfully passing probation
• Tickets to cricket events held at the venue

A Night Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

• You will join the Night Front Office team.
• You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
• Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals?

Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Job

: Guest Services, Operations, and Front Office