Night Receptionist - shift 11pm to 7am

Hilton Worldwide, Inc.; London; On-site; Full time

Job summary

Le Hilton London Olympia recherche un Night Receptionist pour offrir un service exceptionnel à nos invités pendant la nuit. Ce poste inclut des responsabilités telles que l'accueil des clients, la gestion des check-in/check-out, et la réalisation d'audits. Avec des avantages tels qu'un tarif horaire compétitif, des repas gratuits et des programmes de développement de carrière, rejoignez notre équipe pour créer des expériences mémorables.

Benefits

Uniform provided

Free healthy meals on duty

Career development programs

Discounted hotel stays and food

28 days holiday including bank holidays

Discounted health and dental cover

Free parking

Inclusive team member areas

Qualifications

• Passionné(e) par l'hospitalité.
• Expérience dans un rôle similaire souhaitée.
• Capacité à travailler de manière autonome et en équipe.

Responsibilities

• Accueillir et aider les clients durant la nuit.
• Gérer les procédures de check-in et check-out.
• Compléter les audits et rédiger des rapports.

Skills

Excellent customer service skills

Knowledge of hotel operations and room categories

Friendly and positive attitude

Job description

This job description provides a general overview of the Night Receptionist role at Hilton London Olympia, including responsibilities, benefits, and work location. However, it contains some formatting inconsistencies, redundant sections, and could benefit from clearer structure and focus on minimum requirements.

Here is a refined version:

Night Receptionist - Shift 11pm to 7am (HOT0BPLT)

Work Location

Hilton London Olympia Hotel, 380 Kensington High Street, London W14 8NL

Job Description

The Night Receptionist provides overnight reception services, ensuring an exceptional experience for our guests from check-in to check-out. Responsibilities include completing audits, delivering excellent customer service, and maintaining a welcoming environment.

Key Responsibilities

• Greeting and assisting guests during night hours
• Handling check-in and check-out procedures
• Completing necessary audits and reports
• Providing information about hotel facilities and services

Qualifications & Skills

• Friendly, positive, and passionate about hospitality
• Excellent customer service skills
• Knowledge of hotel operations and room categories

Benefits

• Hourly rate up to £13.91
• Uniform provided
• Free healthy meals on duty
• Career development programs
• Discounted hotel stays and food through the Team Member Travel Program
• High street discounts via Perks at Work
• 28 days holiday including bank holidays (increasing to 33 days)
• Discounted health and dental cover
• Free parking
• Inclusive team member areas

Join Our Team

Become part of our Front Office team, creating memorable guest experiences with warmth and professionalism. If you're friendly, positive, and eager to grow, we want to hear from you!