Night Receptionist - shift 11pm to 7am

Hilton Worldwide, Inc.; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Hilton as a Night Receptionist and be part of creating exceptional guest experiences during the night hours. Your role will involve providing welcoming services and ensuring guests’ needs are met, which is vital in making their stay memorable. With support for personal development and career growth, you will thrive in a positive and inclusive team.

Benefits

Free and healthy meals when on duty

Smart uniform provided

28 days holiday including bank holidays

Discounted hotel nights plus 50% off Food and Beverages

High street discounts with Perks at Work

Team Member Referral Program

Discounted dental and health cover

Free Parking

Remote and inclusive Team Member's areas

Personal Development programmes

Qualifications

• Eager to create memorable experiences for guests.
• Demonstrate exceptional customer service levels.
• Positive and friendly demeanor.

Responsibilities

• Provide night-hour reception services for guests.
• Ensure warmest welcome and exceptional guest experience.
• Complete audits as required.

Skills

Customer Service

Positivity

Teamwork

Job description

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

• Hourly Rate up to £13.91
• Smart uniform provided
• Free and healthy meals when on duty
• Grow your Career Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Free Parking
• Modern and inclusive Team Member’s areas

A Night Receptionist provides night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.

• You will jointhe Night Front Office team.
• You enjoycreating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
• Are youfriendly, positive, passionate and eager to be part of a team of likeminded professionals?

Then this is the job for you!

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels -Hilton Brands | Global Hospitality Company