Night Receptionist: Elevate Guest Experience

Hilton Worldwide, Inc.; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking a Night Receptionist for its London location. You will provide exceptional reception services during night hours, ensuring a positive experience for guests. Candidates should have experience in customer-focused roles, a positive attitude, and the ability to work nocturnal shifts. The position offers competitive pay, career development programs, and unique employee benefits, contributing to a rewarding career in hospitality.

Benefits

Hourly Rate: £14.13

Smart uniform provided and laundered

Free meals when on duty

Career development programs

Team Member Travel Program

High street discounts

28 days holiday (increasing yearly)

Guest Experience Day after probation

Qualifications

• Previous experience in a customer-focused industry is essential.
• Positive attitude and commitment to deliver high-level customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Provide night reception services for guests.
• Achieve positive outcomes from guest queries promptly.
• Ensure efficient check-in/out and complete audit procedures.

Skills

Customer service

Communication skills

IT proficiency

Flexibility for night shifts

Job description

A leading global hospitality company is seeking a Night Receptionist for its London location. You will provide exceptional reception services during night hours, ensuring a positive experience for guests. Candidates should have experience in customer-focused roles, a positive attitude, and the ability to work nocturnal shifts. The position offers competitive pay, career development programs, and unique employee benefits, contributing to a rewarding career in hospitality.